Service Agreement Template

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Agreement
This agreement is made effective as of {enter date here}.
By and between:
{enter client name here},
and
{Enter your company name – your full legal name here}
In this agreement, the party who is contracting to receive services shall be referred to as “Client,” and the party
who will be providing the services shall be referred to as “Consultant.” Therefore, the parties agree:
Description of Services:
Beginning on {enter date here}, the Consultant will provide Business Services to the Client. Business services are
defined as but not limited to:
{add services here}
It is understood that this work can evolve over time as new services are provided to the Client.
Payment:
The Consultant will provide Services to the Client at an hourly rate of $______ for the {enter package name here}
and a ____ min Minimum Billing Increment. {enter company name here} billing month goes from the 1
st
-1
st
. The
payment must be made monthly to the Consultant in the form of PayPal payment, bank wire or credit card.
Payment is due before work will commence. There are no refunds given for work completed and billed for.
In the event that the Client has an outstanding invoice, the charges shall accrue as follows: 5 days past due
$____/late fee applies to the balance. The Consultant will cease all services and this agreement will be placed
“on hold” until the Client has paid the total amount owed plus all applicable interest fees (2% of the balance).
Refund Policy:
We always do our best to make our customers into satisfied customers!
If you are unsatisfied with any work we’ve performed, we will gladly issue a refund of the unused portion of any
retainer package that you have purchased from {enter business name here}. There are no refunds given for
work/hours that has been completed.
Retainer packages can be refunded in full within 48 hours of purchase if no work has been performed and a
written request is received. After 48 hours you wave your refund options and no refund will be provided on the
retainer package.
Agreement
This agreement is made effective as of {enter date here}.
By and between:
{enter client name here},
and
{Enter your company name – your full legal name here}
In this agreement, the party who is contracting to receive services shall be referred to as “Client,” and the party
who will be providing the services shall be referred to as “Consultant.” Therefore, the parties agree:
Description of Services:
Beginning on {enter date here}, the Consultant will provide Business Services to the Client. Business services are
defined as but not limited to:
{add services here}
It is understood that this work can evolve over time as new services are provided to the Client.
Payment:
The Consultant will provide Services to the Client at an hourly rate of $______ for the {enter package name here}
and a ____ min Minimum Billing Increment. {enter company name here} billing month goes from the 1
st
-1
st
. The
payment must be made monthly to the Consultant in the form of PayPal payment, bank wire or credit card.
Payment is due before work will commence. There are no refunds given for work completed and billed for.
In the event that the Client has an outstanding invoice, the charges shall accrue as follows: 5 days past due
$____/late fee applies to the balance. The Consultant will cease all services and this agreement will be placed
“on hold” until the Client has paid the total amount owed plus all applicable interest fees (2% of the balance).
Refund Policy:
We always do our best to make our customers into satisfied customers!
If you are unsatisfied with any work we’ve performed, we will gladly issue a refund of the unused portion of any
retainer package that you have purchased from {enter business name here}. There are no refunds given for
work/hours that has been completed.
Retainer packages can be refunded in full within 48 hours of purchase if no work has been performed and a
written request is received. After 48 hours you wave your refund options and no refund will be provided on the
retainer package.
Office Hours & Communications:
Office hours are {enter daily hours here} Monday through Friday. Service Provider is located in {enter your zone
here} Time Zone. Email is to be the primary form of communication between Client and Service Provider. Service
Provider is available for phone or pre-planned Skype calls during office hours. Occasional calls of only a few
minutes in duration are not typically billed to Client. However, the time of both parties must be respected, and
calls lasting over 10 minutes will be billed to Client. Telephone meetings must be prescheduled. Cancellation
requires a minimum of 24 hours’ advance notice. Missed meetings or cancellations without such sufficient
notice will be billed to Client for the total hours that were planned to be used up to $____.
Relationship of Parties:
It is understood by both parties that the Consultant is an Independent Contractor and is not an Employee of the
Client. The Client will not provide benefits, including health insurance, paid vacation or any other Employee
benefit for the Consultant. The Consultant is also responsible for her own taxes and other withholdings from
her payments.
Entire Agreement:
This Agreement contains the entire agreement of the parties and there are no other promises or conditions in
any other agreement, whether oral or written. This Agreement supersedes any prior written or oral agreement
between the parties.
Amendment:
This Agreement may be amended if the amendment is made in writing and is signed by both parties. All notices
shall be deemed delivered when delivered in person, or deposited in the mail to the intended party’s current
mailing address.
Severability:
If any provision of this Agreement shall be held to be invalid for any reason, the remaining provisions shall
continue to be valid and enforceable. If a court finds that any provision of the Agreement is invalid or
unenforceable, but that by limiting such provisions, it would become valid and enforceable, then such provision
shall be deemed to be written, construed and enforced as so limited.
Waiver of Contractual Right:
The failure of either party to enforce any provision of this Agreement shall not be construed as a waiver or
limitation of that party’s right to subsequently enforce and compel strict compliance with every provision.
Non Disclosure:
You will hold in confidence and not possess or use (except to evaluate within the proposed business
relationship) or disclose any Proprietary Information except information you can document (a) is in the public
domain through no fault of yours, (b) was properly known to you prior to disclosure by Company and you will
not reverse engineer or attempt to derive the composition or underlying information, structure or ideas of any
Proprietary Information. The foregoing does not grant you a license in or to any of the Proprietary Information.
The Client recognizes that the Consultant has and will have the following proprietary information: products,
prices, future plans, client database and personal information. Other information (collectively “Information”)
which are valuable, special and unique assets of the Client. The Consultant agrees not to, at any time or in any
manner, either directly or indirectly, use any Information for Consultant’s own benefit, or divulge, disclose, or
communicate any Information to any third party without the prior written consent of the Client. The Consultant
will protect the Information and treat it as strictly confidential.
Applicable Law:
This Agreement shall be governed by the laws of {enter your state/province, Country here}, the Consultant’s
State/Province of business registration.
Termination of the agreement:
{Enter trial period time – such as 1 month} trial period and thereafter {enter how many weeks notice you want}
week notice shall be given to terminate this contract by either side. Please note that there is no-refunds
provided at time of termination as we follow the retainer forfeit for termination.

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