Store Manager Training Needs Assessment Evaluation Form

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STORE MANAGER
Training Needs Assessment Evaluation Form
Personal/Position Information
Name:
____________________________________________________________________
Period Covered:
____________________________________________________________________
Position:
____________________________________________________________________
Reviewed by:
____________________________________________________________________
Title:
____________________________________________________________________
Position Start Date: ____________________________________________________________________
Community:
____________________________________________________________________
Region:
____________________________________________________________________
Page 1
STORE MANAGER
Training Needs Assessment Evaluation Form
Personal/Position Information
Name:
____________________________________________________________________
Period Covered:
____________________________________________________________________
Position:
____________________________________________________________________
Reviewed by:
____________________________________________________________________
Title:
____________________________________________________________________
Position Start Date: ____________________________________________________________________
Community:
____________________________________________________________________
Region:
____________________________________________________________________
Page 1
STORE MANAGER
Training Needs Assessment Evaluation Form
Instructions:
The information contained in this evaluation is strictly confidential. The su p e r v i s o r w i l l me e t w i t h t h e e mp l o y e e t o r e v i e w t h e e mp l o y e e ’ s p e r f o r ma n c e a n d
complete the Community Government Performance Evaluation Form. Input form the employee is critical. The employee will have an opportunity to make
comments concerning the review in the employee comments section of this form. The information will be used to develop an individual training plan for the
employee as well as a training plan for the community.
The employee will be rated as follows for each competency:
Each competency is to be rated as follows:
1 – Needs significant improvement – employee is unable to complete task or
1 – Competency has little significant to the position
perform function in a satisfactory manner even though assistance is routinely
2 – Competency has minor significance to the position
provided
2 – Needs improvement - employee can complete task or perform function
3 – Competency is important to the position
with considerable assistance
4 – Competency has major significance to the position
3 – Satisfactory – employee can complete task or perform function in a
5 – Competency is critical to the effective performance of the position
satisfactory manner with little or no assistance
4 – Very good – employee consistently completes task or performs functions
in an above average manner with little or no assistance
5 – Outstanding – employee consistently completed task or performs
function at a very high level with little or no assistance
For more information on how to complete this review please contact the Regional Office of the Department of Municipal and Community Affairs or the MACA
School of Community Government.
Page 2
STORE MANAGER
Training Needs Assessment Evaluation Form
Major Category
Skill
Subskill
Manage the Store
Perform
Greet the
Provide
Maintain
Data enter
Maintain
Complete
administrative
public
customer
cleanliness
information
office files
Canada Post
tasks
assistance
and order in
duties
the store
P
S
5
P
S
5
P
S
5
P
S
4
P
S
4
P
S
5
Order stock
Maintain
Take
Order
Check stock
inventories
inventory
groceries and
received
stock
against
invoices
P
S
3
P
S
3
P
S
3
Schedule work
Follow work
Organize
plans
tasks
P
S
4
P
S
4
Financial
Maintain
Mark up
Record mark
Receive cash
Balance cash
Make
Management
accounts
prices on
ups in the log
and provide
receipts
deposits
goods
book
correct
change
P
S
4
P
S
4
P
S
5
P
S
4
P
S
5
Maintain a
Operate the
Maintain
Write receipts
Write receipts
Cash cheques
manual
cash register
charges and
for the gas
for the store
for First
general ledger
receipts on
bar
Nations
accounts
members
P
S
4
P
S
3
P
S
4
P
S
3
P
S
3
P
S
4
Page 3
STORE MANAGER
Training Needs Assessment Evaluation Form
Major Category
Skill
Subskill
Keep track of
Process
Make cash
Process GST
Write and
Keep track of
credit for
money orders
deposits
distribute
payments
Elders
customer
made to
statements
suppliers
P
S
4
P
S
4
P
S
4
P
S
4
P
S
4
P
S
4
Communication
Use effective
Read and
Practice
Speak
Maintain
communication
comprehend
listening skills
effectively
customer
business
service
documents
P
S
4
P
S
4
P
S
4
P
S
4
Professionalism
Demonstrate
Manage
Take direction
Motivate self
Demonstrate
Maintain
Make
good work habits
stress
dependability
confidentiality
decisions
P
S
4
P
S
4
P
S
4
P
S
4
P
S
5
P
S
3
Manage time
Perform
Demonstrate
Demonstrate
Demonstrate
Work with
alternate
punctuality
flexibility
organizational
minimal
duties
abilities
supervision
P
S
4
P
S
4
P
S
5
P
S
4
P
S
4
P
S
4
Meet
Employ
Demonstrate
Be a team
deadlines
analytical
responsibility
player
skills
P
S
4
P
S
3
P
S
4
P
S
4
Page 4
STORE MANAGER
Training Needs Assessment Evaluation Form
Major Category
Skill
Subskill
Comments:
1. S u p e r v i s o r ’ s c o mme n t s
2. Expectations for the coming year/workplan
Page 5

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