Form COM3685 "Appraiser Complaint Form" - Ohio

What Is Form COM3685?

This is a legal form that was released by the Ohio Department of Commerce - a government authority operating within Ohio. As of today, no separate filing guidelines for the form are provided by the issuing department.

Form Details:

  • Released on November 1, 2016;
  • The latest edition provided by the Ohio Department of Commerce;
  • Easy to use and ready to print;
  • Quick to customize;
  • Compatible with most PDF-viewing applications;
  • Fill out the form in our online filing application.

Download a fillable version of Form COM3685 by clicking the link below or browse more documents and templates provided by the Ohio Department of Commerce.

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Download Form COM3685 "Appraiser Complaint Form" - Ohio

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Please visit our website at
www.com.ohio.gov/real
614 | 466-4100
Fax 614 | 644-0584
TTY/TDD: 800 | 750-0750
Anyone filing a complaint with the Division of Real Estate and Professional Licensing should be aware that if a
license law violation has been committed, the Division only has jurisdiction to take action against the perpetrator’s
license. The Division does not have the authority to compel the licensee to perform under the terms of a contract
or award damages to a complainant. Any such action must be initiated in a court of law. Additionally, Ohio law
prohibits the Division from giving private legal advice or opinions. If legal advice is desired, please consult with
an attorney.
When the Division initiates an investigation, it is not assumed that a violation of license law has occurred or that
anyone will be charged with a violation. Only after reviewing the evidence obtained from an investigation may the
Division allege the existence of a violation and bring charges against a licensee.
FILING A COMPLAINT
The Division requires all complaints be filed in written form. Upon receipt of a complete complaint form, the
enforcement section will review the matter to determine if it falls under the Division’s jurisdiction. For such
jurisdiction to exist, the complaint must concern the conduct of a real estate appraiser certified, licensed or
registered by this division and acting in such capacity.
If it is determined that the complaint is within the Division’s jurisdiction, the complaint will be assigned to an
investigator, and the complainant and the licensee will be notified. They will both be asked if they would like an
opportunity to meet with one another to discuss the complaint at an Informal Meeting. The informal meeting
allows the complainant and the licensee to discuss their differences and attempt to reach a resolution of the
problem. If held, the informal meeting will be confidential. An informal meeting will only be conducted if both
parties agree to attend. There is no obligation to attend and non-attendance will not be held against either party in
any way.
If the complainant and the licensee/certificate holder reach an agreement at the informal meeting, the complaint
will be closed upon the Division receiving satisfactory notice that the agreement has been fulfilled.
If the complainant and licensee do not agree to an informal meeting or if no accommodation is reached, the
Division will proceed with its investigation of the complaint.
Upon conclusion of the investigation, the investigator will prepare a report of the findings. The report will be
internally reviewed to determine if sufficient evidence of a license law violation exists. If it is determined that
there is not sufficient evidence to prove any violation, no further action will be taken.
If it is determined that a violation can be proven, formal charges may be filed and a Formal Hearing held. In the
event of a formal hearing, the complainant and licensee will be notified of the date, time and place of the hearing.
The hearing is similar to a court proceeding but not as formal. It is held before a hearing examiner who is an
attorney. An Assistant Attorney General represents the Division. The licensee has the right to be represented by
legal counsel and can have subpoenas issued to witnesses to testify. The complainant will usually be called to
testify and may also bring legal counsel if desired.
The examiner’s report will be distributed to the concerned parties. Within ten days of receipt of the report, the
Division or licensee may file written objections to the hearing examiner’s findings and conclusions. The Ohio Real
Estate Appraiser Board will then review the report and any written objections at its next meeting. The complainant
and licensee may appear at this review and present testimony. The Board will decide whether or not to adopt the
hearing examiner’s findings and recommendation. It may then order disciplinary sanctions against the licensee.
Page 1 of 4
COM 3685 (Rev. 11/2016)
Please visit our website at
www.com.ohio.gov/real
614 | 466-4100
Fax 614 | 644-0584
TTY/TDD: 800 | 750-0750
Anyone filing a complaint with the Division of Real Estate and Professional Licensing should be aware that if a
license law violation has been committed, the Division only has jurisdiction to take action against the perpetrator’s
license. The Division does not have the authority to compel the licensee to perform under the terms of a contract
or award damages to a complainant. Any such action must be initiated in a court of law. Additionally, Ohio law
prohibits the Division from giving private legal advice or opinions. If legal advice is desired, please consult with
an attorney.
When the Division initiates an investigation, it is not assumed that a violation of license law has occurred or that
anyone will be charged with a violation. Only after reviewing the evidence obtained from an investigation may the
Division allege the existence of a violation and bring charges against a licensee.
FILING A COMPLAINT
The Division requires all complaints be filed in written form. Upon receipt of a complete complaint form, the
enforcement section will review the matter to determine if it falls under the Division’s jurisdiction. For such
jurisdiction to exist, the complaint must concern the conduct of a real estate appraiser certified, licensed or
registered by this division and acting in such capacity.
If it is determined that the complaint is within the Division’s jurisdiction, the complaint will be assigned to an
investigator, and the complainant and the licensee will be notified. They will both be asked if they would like an
opportunity to meet with one another to discuss the complaint at an Informal Meeting. The informal meeting
allows the complainant and the licensee to discuss their differences and attempt to reach a resolution of the
problem. If held, the informal meeting will be confidential. An informal meeting will only be conducted if both
parties agree to attend. There is no obligation to attend and non-attendance will not be held against either party in
any way.
If the complainant and the licensee/certificate holder reach an agreement at the informal meeting, the complaint
will be closed upon the Division receiving satisfactory notice that the agreement has been fulfilled.
If the complainant and licensee do not agree to an informal meeting or if no accommodation is reached, the
Division will proceed with its investigation of the complaint.
Upon conclusion of the investigation, the investigator will prepare a report of the findings. The report will be
internally reviewed to determine if sufficient evidence of a license law violation exists. If it is determined that
there is not sufficient evidence to prove any violation, no further action will be taken.
If it is determined that a violation can be proven, formal charges may be filed and a Formal Hearing held. In the
event of a formal hearing, the complainant and licensee will be notified of the date, time and place of the hearing.
The hearing is similar to a court proceeding but not as formal. It is held before a hearing examiner who is an
attorney. An Assistant Attorney General represents the Division. The licensee has the right to be represented by
legal counsel and can have subpoenas issued to witnesses to testify. The complainant will usually be called to
testify and may also bring legal counsel if desired.
The examiner’s report will be distributed to the concerned parties. Within ten days of receipt of the report, the
Division or licensee may file written objections to the hearing examiner’s findings and conclusions. The Ohio Real
Estate Appraiser Board will then review the report and any written objections at its next meeting. The complainant
and licensee may appear at this review and present testimony. The Board will decide whether or not to adopt the
hearing examiner’s findings and recommendation. It may then order disciplinary sanctions against the licensee.
Page 1 of 4
COM 3685 (Rev. 11/2016)
APPRAISER
COMPLAINT FORM
Record your complaint on the following form. It is interactive, so please record your responses directly
onto the form. You may then print and sign the form, attach copies (not originals) of pertinent documents,
and mail or email the package to the Division’s office.
NOTE:
This complaint will
This form is interactive. You may, prior to printing, enter your responses
become public record.
A copy
directly onto the form. Otherwise, this form must be typewritten or printed
will be given to the party against
legibly in black ink.
whom the complaint is filed. A
This form should be used when filing a complaint against a person who holds a
person who files a complaint
General Appraiser certificate, Residential Appraiser certificate, Residential
should be willing to appear as a
Appraiser license or an Assistant Appraiser registration.
witness, be sworn to testify and be
The complaint form must be filled-out in its entirety. This will assist in
cross-examined concerning the
expediting the investigation. State all facts clearly and concisely. Attach
copies, not originals, of the appraisal in question (you may obtain this from
allegations
made
in
the
your lender if you request it in writing), any other appraisals of the subject
complaint.
property, photographic or other evidence of omission, and any other pertinent
documents. An investigator will follow-up with you for any additional clarification.
Furnish the full names, addresses and phone numbers of all parties to the complaint, including witnesses.
Be certain to sign and date the form where indicated.
th
Mail To: Real Estate & Professional Licensing, 77 South High Street, 20
Floor, Columbus, OH 43215-6133 or
Email To: webreal@com.state.oh.us
COMPLAINANT INFORMATION
(person filing complaint)
YOUR FULL NAME (identifies you as Complainant)
EMAIL ADDRESS
HOME PHONE
CELL PHONE
HOME ADDRESS (line 1)
CITY
COUNTY
STATE
ZIP CODE
BUSINESS NAME
BUSINESS PHONE
BUSINESS ADDRESS
FAX NUMBER
CITY
COUNTY
STATE
ZIP CODE
RESPONDENT INFORMATION
(against whom this complaint is being filed)
RESPONDENT’S FULL NAME (identifies person as Defendant)
FILE NUMBER
EMAIL ADDRESS
BUSINESS NAME
BUSINESS PHONE
CELL PHONE
BUSINESS ADDRESS
FAX NUMBER
CITY
COUNTY
STATE
ZIP CODE
RESPONDENT 2 (if applicable)
FILE NUMBER
EMAIL ADDRESS
BUSINESS NAME
BUSINESS PHONE
CELL PHONE
BUSINESS ADDRESS
FAX NUMBER
CITY
COUNTY
STATE
ZIP CODE
NOTICE: Ohio Revised Code section 2921.13 makes the providing of a false statement to a government official or public agency subject to
criminal sanctions.
Page 2 of 4
COMPLAINT
SUBJECT PROPERTY ADDRESS
APPRAISAL DATE
EFFECTIVE DATE
CITY
COUNTY
STATE
ZIP CODE
ARE YOU A PARTY TO THE TRANSACTION?
EXPLAIN YOUR RELATIONSHIP (e.g. client, lender, borrower, review appraiser, etc.)
YES
NO
WHAT TYPE OF AN APPRAISAL REPORT DID THE APPRAISER DEVELOP?
WHAT IS THE PURPOSE OF THE APPRAISAL REPORT? (purchase, refinance)
1-4 Single Family Unit
Other Than 1-4
HAVE YOU INCLUDED DOCUMENTS PERTAINING TO THE TRANSACTION? (e.g. appraisal report, transmittal letter, statement of conditions, etc.)
YES
NO
HAVE YOU CONSULTED AN ATTORNEY
ATTORNEY NAME
PHONE NUMBER
REGARDING YOUR COMPLAINT?
YES
NO
(if yes, complete the
ATTORNEY ADDRESS
FAX NUMBER
adjacent fields)
CITY
STATE
ZIP CODE
HAVE ANY CLAIMS BEEN FILED IN A
NAME OF COURT (e.g. Franklin County
NAME OF CASE
DOCKET NUMBER
COURT OF LAW?
Court of Common Pleas)
YES
NO
(if yes, complete the
adjacent fields)
LIST ANY WITNESSES:
WITNESS 1 NAME
PHONE NUMBER
ADDRESS
CITY
STATE
ZIP CODE
WITNESS 2 NAME
PHONE NUMBER
ADDRESS
CITY
STATE
ZIP CODE
WITNESS 3 NAME
PHONE NUMBER
ADDRESS
CITY
STATE
ZIP CODE
PRIOR NOTIFICATION
HAVE YOU PREVIOUSLY NOTIFIED THE RESPONDENT OF YOUR COMPLAINT?
IN WHAT FORM WAS YOUR NOTIFICATION?
YES
NO
ORAL
WRITTEN
(if written, include a copy)
DID YOU RECEIVE A RESPONSE?
IN WHAT FORM WAS THE RESPONSE?
YES
NO
ORAL
WRITTEN
(if written, include a copy)
IF RESPONSE WAS ORAL, WHAT WAS THE RESPONSE?
Page 3 of 4
DESCRIPTION OF COMPLAINT
IN THE FORM OF A BRIEF STATEMENT, GIVE THE DETAILS OF YOUR COMPLAINT. BE FACTUAL AND COMPLETE. ATTACH ADDITIONAL SHEETS IF
NECESSARY.
AFFIRMATION
I AFFIRM THAT THE INFORMATION PROVIDED
SIGNATURE OF COMPLAINANT
DATE
WITHIN,
AND
ATTACHED
HERETO,
THIS
COMPLAINT IS COMPLETE AND ACCURATE.
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