Form IN-2000 Provider Complaint: Tenncare and Coverkids Programs - Tennessee

What Is Form IN-2000?

This is a legal form that was released by the Tennessee Department of Commerce and Insurance - a government authority operating within Tennessee. As of today, no separate filing guidelines for the form are provided by the issuing department.

FAQ

Q: What is the IN-2000 Provider Complaint form?A: The IN-2000 Provider Complaint form is a form used to file a complaint against Tenncare and Coverkids Programs in Tennessee.

Q: Who can file a complaint using the IN-2000 Provider Complaint form?A: Healthcare providers participating in the Tenncare and Coverkids Programs in Tennessee can file a complaint using the IN-2000 Provider Complaint form.

Q: What is Tenncare?A: Tenncare is a Medicaid program in Tennessee that provides healthcare coverage to eligible low-income individuals and families.

Q: What is Coverkids?A: Coverkids is a separate children's health insurance program in Tennessee that provides healthcare coverage to eligible children.

Q: What types of complaints can be filed using the IN-2000 Provider Complaint form?A: The IN-2000 Provider Complaint form can be used to file complaints related to billing, claim payment, prior authorization, eligibility, enrollment, or any other issue with the Tenncare and Coverkids Programs.

Q: What information should be included in the IN-2000 Provider Complaint form?A: The IN-2000 Provider Complaint form should include details about the complaint, such as the provider's name, contact information, recipient information, and a clear description of the issue being reported.

Q: How long does it take to process a complaint filed using the IN-2000 Provider Complaint form?A: The processing time for complaints filed using the IN-2000 Provider Complaint form may vary, but Tenncare aims to resolve complaints as quickly as possible.

Q: Is there a deadline for filing a complaint using the IN-2000 Provider Complaint form?A: There is no specific deadline mentioned for filing a complaint using the IN-2000 Provider Complaint form, but it is recommended to file the complaint promptly after becoming aware of the issue.

Q: What happens after filing a complaint using the IN-2000 Provider Complaint form?A: After filing a complaint using the IN-2000 Provider Complaint form, Tenncare will review the complaint and take appropriate action to address the issue, which may include conducting an investigation and providing a response to the complainant.