"Feedback Form for Persons Requiring Interpreter Services" - Minnesota

Feedback Form for Persons Requiring Interpreter Services is a legal document that was released by the Minnesota Judicial Branch - a government authority operating within Minnesota.

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Rate (4.4 / 5) 21 votes
M
C
S
INNESOTA
OURT
YSTEM
F
F
F
P
R
I
S
EEDBACK
ORM
OR
ERSONS
EQUIRING
NTERPRETER
ERVICES
Minnesota’s courts want to provide the best possible service for persons who require interpreters. Please help us to
keep improving by telling us about your experience with the court system.
Language: __________________________________
Name of court-appointed interpreter: ___________________________________
Please rate the questions below based on the following:
1 = strongly disagree
2 = disagree
3 = agree
4 = strongly agree
G
ENERAL:
Court personnel were courteous and respectful.
____1
____2
____3
____4
please specify who (e.g. counter staff, bailiff, judge, etc.):
An interpreter was available for me when I came to court.
____1
____2
____3
____4
comment:
Court staff was helpful in assisting me locate the interpreter.
____1
____2
____3
____4
comment:
I was able to effectively communicate with court staff despite the language barrier.
____1
____2
____3
____4
comment:
C
I
OURT
NTERPRETER:
My interpreter was courteous and respectful.
____1
____2
____3
____4
comment:
I could communicate well with my interpreter.
____1
____2
____3
____4
comment:
I believe my interpreter gave a complete & accurate interpretation of what was said in court.
____1
____2
____3
____4
comment:
My interpreter arrived on time.
____1
____2
____3
____4
comment:
Overall, I am satisfied with my court interpreter
____1
____2
____3
____4
comment:
M
C
S
INNESOTA
OURT
YSTEM
F
F
F
P
R
I
S
EEDBACK
ORM
OR
ERSONS
EQUIRING
NTERPRETER
ERVICES
Minnesota’s courts want to provide the best possible service for persons who require interpreters. Please help us to
keep improving by telling us about your experience with the court system.
Language: __________________________________
Name of court-appointed interpreter: ___________________________________
Please rate the questions below based on the following:
1 = strongly disagree
2 = disagree
3 = agree
4 = strongly agree
G
ENERAL:
Court personnel were courteous and respectful.
____1
____2
____3
____4
please specify who (e.g. counter staff, bailiff, judge, etc.):
An interpreter was available for me when I came to court.
____1
____2
____3
____4
comment:
Court staff was helpful in assisting me locate the interpreter.
____1
____2
____3
____4
comment:
I was able to effectively communicate with court staff despite the language barrier.
____1
____2
____3
____4
comment:
C
I
OURT
NTERPRETER:
My interpreter was courteous and respectful.
____1
____2
____3
____4
comment:
I could communicate well with my interpreter.
____1
____2
____3
____4
comment:
I believe my interpreter gave a complete & accurate interpretation of what was said in court.
____1
____2
____3
____4
comment:
My interpreter arrived on time.
____1
____2
____3
____4
comment:
Overall, I am satisfied with my court interpreter
____1
____2
____3
____4
comment:
_________________________________________________________
Additional Comments:
Why are you in court? (Please check ALL that apply)
Criminal Court
___ Defendant
___ Other
Drug Court
___ Defendant
___ Other
General Civil Court
___ Plaintiff
___ Defendant
Family Court
___ Petitioner
___ Respondent
Domestic Abuse / Harassment Court
Juvenile Court
Conciliation Court
Traffic Court
Probate
Juror
Witness
) ________________________________________
Other (Specify
DATE you were in court: ___________________________ County _____________________
If you are a party in a case, do you have an attorney? ______ Yes ______ No
OPTIONAL: You need not give us your name or contact information, but it will help us respond to your comments
or get more information from you, if necessary. This information will not be released to any non-court agency or
individual, except where otherwise provided by law or court rule.
___ YES, YOU MAY CONTACT ME. MY CONTACT INFORMATION IS BELOW.
___ NO, PLEASE DO NOT CONTACT ME
Name __________________________________________________________
Address ________________________________________________________
City ___________________________ State ________ Zip _________
Telephone Number______________________ TTY______________________
Email__________________
THANK YOU FOR GIVING US YOUR FEEDBACK!
After you fill out this form, please drop it in the Customer Feedback / Suggestion Box (if available) OR give it to the
Court Administration staff. Or you may mail or fax it to:
Court Interpreter Program
Minnesota Judicial Center
25 Rev. Dr. Martin Luther King, Jr. Blvd., Room 105
St. Paul, MN 55155
Fax (651) 296-6609 Tel (651) 215-0046
All feedback forms will go to the local Court Administration Office and Judicial District Office, and will also be sent
to the state Court Interpreter Program. Forms will not be released to any non-court agency or individual, except
where otherwise provided by law or court rule. We appreciate your comments!
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