PS Form 3801 "Standing Delivery Order"

What Is PS Form 3801?

PS Form 3801, Standing Delivery Order - also known as USPS Form 3801 - is a form used for authorizing an agent to receive restricted delivery mail on behalf of the addressed recipient, which may be an individual or a firm. The form was released by the United States Postal Service (USPS) and revised on September 1, 2016. A printable PS Form 3801 PDF version is available for download below. An automated PS Form 3801 is effective as of September 23, 2018.

A PS Form 3801-A (Agreement by a Hotel, Apartment House, or the Like) is a related form that allows the USPS to deliver registered mail addressed to guests or employees of hotels, and apartment houses to a designated representative.

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PS Form 3801 Instructions

The Standing Delivery Order informs the USPS about the agents authorized by the addressee to receive the mail in their name. Filling out the form is quite simple. The addressee, which may be an individual or a firm, must complete their personal information at the top of the form and include a phone number where they can be reached. Every new USPS 3801 Form will supersede any previous form submitted to the USPS. The addressee can authorize more than one agent, and the services included are the following:

  • Adult Signature Required;
  • Certified;
  • Insured;
  • Collect on Delivery (C.O.D.);
  • Priority Mail Express;
  • Signature Confirmation;
  • Unrestricted Registered Mail.

In order to receive the article, the agent has to sign the form. It is important to highlight that this form includes the Adult Signature Restricted Delivery option, which is a USPS service that includes verification of the age of the recipient as a condition for accepting delivery. A valid ID must serve as proof of the age of majority. If the recipient is younger than 21, the mailpiece cannot be left at the address and will be returned to sender.

The Adult Signature Restricted Delivery fees are paid per piece and separate from postage and other fees. Said fees may be refunded by USPS only if it fails to provide the service. This service also provides electronic confirmation of the mail deliv­ery or attempted delivery. In addition, the recipient's signature confirmation can also be provided upon request. The USPS keeps a record of delivery with the recipient's signature for a determined period of time. The following are two ways in which a recipient can get a confirmation of delivery information for an adult signature:

  • Through the USPS website;
  • By calling 800-222-1811.

In both cases, the addressee must provide an article number. Upon request, they will receive a letter containing evidence of delivery either via fax, e-mail, or mail.

Shaded areas of the form are not to be filled out by the addressee, but by the USPS employee instead. The form includes Customer Instructions, which guide the addressee through the completion of the Authorized Agent grid.

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Standing Delivery Order
Name and Address of Individual or Firm (Include apartment or suite number)
Date Submitted*
Signature and title of person authorized to sign this Standing Delivery Order
Telephone Number
As the above-named individual or firm, I authorize the agent(s) named below to receive all mail addressed to or in care of the above-named individual or firm, including
these services; Adult Signature Required, Certified, Insured, C.O.D., Priority Mail Express
, Signature Confirmation
, and unrestricted Registered Mail
. I understand that
®
this Standing Delivery Order will remain in effect until I cancel it in writing. I assume all responsibility for loss, rifling, or damage of the mail after it is delivered to the agent(s)
authorized on this form.
*USPS will revoke all orders submitted before this date. NOTE: Authorized Agents are required to provide a valid government- or employee-issued photo identification
(ID) verifying their identity before we release the mail.
CUSTOMER INSTRUCTIONS
USPS INSTRUCTIONS
Fill out all non-shaded areas as follows:
1. At first pick-up; request signature (if missing) and a form of valid government- or
1. Add printed name (s) of Authorized Agents.
employee-issued photo identification (ID).
2. Put a check mark in column that corresponds to the type (s) of Restricted mail (Restricted
2. Visually inspect the ID, check the box (if valid), and write in your initials and date.
Delivery, Adult Signature Restricted Delivery) your agent is authorized to pick up.
3. Release the mail to the agent.
3. Get agent(s) signature (if available) before you submit this form.
AUTHORIZED AGENT(S) — RESTRICTED MAIL ( ✔ ) INCLUSION
USPS VERIFICATION
Adult Signature
Restricted
Restricted
Agent Name
Delivery
Delivery
Agent Signature
ID Verified
(Printed)
Yes ( ✔ )
Yes ( ✔ )
(Request signature — if missing)
Yes ( ✔ )
USPS Initials
Date
3801,
PS Form
September 2016
PSN 7530-02-000-9048
Standing Delivery Order
Name and Address of Individual or Firm (Include apartment or suite number)
Date Submitted*
Signature and title of person authorized to sign this Standing Delivery Order
Telephone Number
As the above-named individual or firm, I authorize the agent(s) named below to receive all mail addressed to or in care of the above-named individual or firm, including
these services; Adult Signature Required, Certified, Insured, C.O.D., Priority Mail Express
, Signature Confirmation
, and unrestricted Registered Mail
. I understand that
®
this Standing Delivery Order will remain in effect until I cancel it in writing. I assume all responsibility for loss, rifling, or damage of the mail after it is delivered to the agent(s)
authorized on this form.
*USPS will revoke all orders submitted before this date. NOTE: Authorized Agents are required to provide a valid government- or employee-issued photo identification
(ID) verifying their identity before we release the mail.
CUSTOMER INSTRUCTIONS
USPS INSTRUCTIONS
Fill out all non-shaded areas as follows:
1. At first pick-up; request signature (if missing) and a form of valid government- or
1. Add printed name (s) of Authorized Agents.
employee-issued photo identification (ID).
2. Put a check mark in column that corresponds to the type (s) of Restricted mail (Restricted
2. Visually inspect the ID, check the box (if valid), and write in your initials and date.
Delivery, Adult Signature Restricted Delivery) your agent is authorized to pick up.
3. Release the mail to the agent.
3. Get agent(s) signature (if available) before you submit this form.
AUTHORIZED AGENT(S) — RESTRICTED MAIL ( ✔ ) INCLUSION
USPS VERIFICATION
Adult Signature
Restricted
Restricted
Agent Name
Delivery
Delivery
Agent Signature
ID Verified
(Printed)
Yes ( ✔ )
Yes ( ✔ )
(Request signature — if missing)
Yes ( ✔ )
USPS Initials
Date
3801,
PS Form
September 2016
PSN 7530-02-000-9048