"Strategic Plan Action Team Report Template - 8 Step Problem Solving Process"

ADVERTISEMENT
ADVERTISEMENT

Download "Strategic Plan Action Team Report Template - 8 Step Problem Solving Process"

Download PDF

Fill PDF online

Rate (4.6 / 5) 17 votes
8 STEP PROBLEM SOLVING PROCESS:
Strategic Plan Action Team Report Template
Step and objective
Report Data:
Tools used
Step 1: Clarify the Problem
Why am I looking at this problem? What is the problem? Who
Voice of the customer
is interested in the problem? What benefit does solving this
Stakeholder analysis
problem have for me? How does it help to address the goals
of the business?
Is/is not analysis
Step 2: Breakdown the Problem
What is the size of the problem? What data do I have? What
Process mapping, data collection, run chart,
are the component parts of this problem? How much will I
bar chart, histogram, box plot
address at this point?
Step 3: Set the Target.
What outcome do I want? Visualise the desired results. Using
Goal setting. Agreement with stakeholders
the data, set a measurable and realistic goal.
on outcome
Step 4: Analyse the Root Cause
Clarify the root cause. Consider as many potential cause
Interviews, 5 whys, cause and effects
factors as possible.
analysis, regression & correlation, process
capability analysis
Step 5: Develop Countermeasures
List as many potential countermeasures as possible. Identify
Brainstorming
an effective countermeasure that directly addresses the root
Team discussion
cause.
Step 6: Pick a Countermeasure and implement
Select the most practical and effective countermeasure.
Action plan
Create a clear and detailed action plan. Implement quickly.
Gantt chart
Step 7: Monitor Results & Process
Monitor progress and report findings to stakeholders. It may
require more than one attempt to get the desired result.
Run chart, control chart
Mistakes are an important part of the learning process.
Step 8: Standardize & Share Success
8 STEP PROBLEM SOLVING PROCESS:
Strategic Plan Action Team Report Template
Step and objective
Report Data:
Tools used
Step 1: Clarify the Problem
Why am I looking at this problem? What is the problem? Who
Voice of the customer
is interested in the problem? What benefit does solving this
Stakeholder analysis
problem have for me? How does it help to address the goals
of the business?
Is/is not analysis
Step 2: Breakdown the Problem
What is the size of the problem? What data do I have? What
Process mapping, data collection, run chart,
are the component parts of this problem? How much will I
bar chart, histogram, box plot
address at this point?
Step 3: Set the Target.
What outcome do I want? Visualise the desired results. Using
Goal setting. Agreement with stakeholders
the data, set a measurable and realistic goal.
on outcome
Step 4: Analyse the Root Cause
Clarify the root cause. Consider as many potential cause
Interviews, 5 whys, cause and effects
factors as possible.
analysis, regression & correlation, process
capability analysis
Step 5: Develop Countermeasures
List as many potential countermeasures as possible. Identify
Brainstorming
an effective countermeasure that directly addresses the root
Team discussion
cause.
Step 6: Pick a Countermeasure and implement
Select the most practical and effective countermeasure.
Action plan
Create a clear and detailed action plan. Implement quickly.
Gantt chart
Step 7: Monitor Results & Process
Monitor progress and report findings to stakeholders. It may
require more than one attempt to get the desired result.
Run chart, control chart
Mistakes are an important part of the learning process.
Step 8: Standardize & Share Success
Document the new process and set as new standard. Share
the new standard through Horizontal deployment. Reflect
Standard work
and celebrate success. Start the next Improvement!
Page of 2