Form ABC-74 "Customer Service Survey" - California

What Is Form ABC-74?

This is a legal form that was released by the California Department of Alcoholic Beverage Control - a government authority operating within California. As of today, no separate filing guidelines for the form are provided by the issuing department.

Form Details:

  • Released on January 1, 2015;
  • The latest edition provided by the California Department of Alcoholic Beverage Control;
  • Easy to use and ready to print;
  • Available in Spanish;
  • Quick to customize;
  • Compatible with most PDF-viewing applications;
  • Fill out the form in our online filing application.

Download a fillable version of Form ABC-74 by clicking the link below or browse more documents and templates provided by the California Department of Alcoholic Beverage Control.

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Download Form ABC-74 "Customer Service Survey" - California

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State of California
Department of Alcoholic Beverage Control
CUSTOMER SERVICE SURVEY
The Business, Consumer Services and Housing Agency and the Department of
DATE STAMP USE ONLY
Alcoholic Beverage Control would like to provide you with the best possible service
and your input is vital to our success. Please help us serve you and others better by
taking a few minutes to answer the questions below. Thank you for responding.
Anna M. Caballero, Secretary for the Business, Consumer Services and Housing Agency
1. What was the nature of your contact with us?
General Information
Problem Resolution
Technical assistance
Permitting/Licensing Assistance
Other (describe) ____________________________________________________
2. Which ABC office did you contact?
Bakersfield
Lakewood
Riverside
San Jose
Stockton
Eureka
Monrovia
Sacramento
San Luis Obispo
Van Nuys
Fresno
Oakland
Salinas
San Marcos
Ventura
Headquarters
Palm Desert
San Diego
Santa Ana
Yuba City
LA/Metro
Redding
San Francisco
Santa Rosa
CHECK AS APPROPRIATE:
Strongly
Strongly
No
Agree
Agree
Disagree
Disagree
Comment
or N/A
3. Staff was courteous and helpful
4. Staff provided complete, accurate information to you
5. A timely response was provided
6. My overall experience was positive
Please complete items #7 - 9 below if your contact with us involved permitting/licensing assistance:
7. The regulations were understandable
8. The application instructions were understandable
9. The permit/license forms and conditions were
understandable
10. Please indicate the name(s) of any staff person you would like to commend: __________________________________________
Comments:
___________________________________________________________________________________________________________
___________________________________________________________________________________________________________
11. If you feel we fell short in meeting your service expectations, including bilingual services, please describe the situation, including
name of the staff person involved and the date the incident occurred.
___________________________________________________________________________________________________________
___________________________________________________________________________________________________________
12. As a result of your experience with us, what service-related improvements can you recommend?
___________________________________________________________________________________________________________
___________________________________________________________________________________________________________
Department Use Only
(Optional)
Copy to Division & District ________________
(Date)
Name: _______________________________________________
Phone: _______________________________________________
Follow up: __________________________________
Address: _______________________________________________
____________________________________________
_______________________________________________________
____________________________________________
Check here if you want us to call you
____________________________________________
ABC-74 (01/2015)
State of California
Department of Alcoholic Beverage Control
CUSTOMER SERVICE SURVEY
The Business, Consumer Services and Housing Agency and the Department of
DATE STAMP USE ONLY
Alcoholic Beverage Control would like to provide you with the best possible service
and your input is vital to our success. Please help us serve you and others better by
taking a few minutes to answer the questions below. Thank you for responding.
Anna M. Caballero, Secretary for the Business, Consumer Services and Housing Agency
1. What was the nature of your contact with us?
General Information
Problem Resolution
Technical assistance
Permitting/Licensing Assistance
Other (describe) ____________________________________________________
2. Which ABC office did you contact?
Bakersfield
Lakewood
Riverside
San Jose
Stockton
Eureka
Monrovia
Sacramento
San Luis Obispo
Van Nuys
Fresno
Oakland
Salinas
San Marcos
Ventura
Headquarters
Palm Desert
San Diego
Santa Ana
Yuba City
LA/Metro
Redding
San Francisco
Santa Rosa
CHECK AS APPROPRIATE:
Strongly
Strongly
No
Agree
Agree
Disagree
Disagree
Comment
or N/A
3. Staff was courteous and helpful
4. Staff provided complete, accurate information to you
5. A timely response was provided
6. My overall experience was positive
Please complete items #7 - 9 below if your contact with us involved permitting/licensing assistance:
7. The regulations were understandable
8. The application instructions were understandable
9. The permit/license forms and conditions were
understandable
10. Please indicate the name(s) of any staff person you would like to commend: __________________________________________
Comments:
___________________________________________________________________________________________________________
___________________________________________________________________________________________________________
11. If you feel we fell short in meeting your service expectations, including bilingual services, please describe the situation, including
name of the staff person involved and the date the incident occurred.
___________________________________________________________________________________________________________
___________________________________________________________________________________________________________
12. As a result of your experience with us, what service-related improvements can you recommend?
___________________________________________________________________________________________________________
___________________________________________________________________________________________________________
Department Use Only
(Optional)
Copy to Division & District ________________
(Date)
Name: _______________________________________________
Phone: _______________________________________________
Follow up: __________________________________
Address: _______________________________________________
____________________________________________
_______________________________________________________
____________________________________________
Check here if you want us to call you
____________________________________________
ABC-74 (01/2015)