Form TECH403 "Freeze Request Information Sheet" - California

What Is Form TECH403?

This is a legal form that was released by the California Department of Technology - a government authority operating within California. As of today, no separate filing guidelines for the form are provided by the issuing department.

Form Details:

  • Released on September 1, 2014;
  • The latest edition provided by the California Department of Technology;
  • Easy to use and ready to print;
  • Quick to customize;
  • Compatible with most PDF-viewing applications;

Download a printable version of Form TECH403 by clicking the link below or browse more documents and templates provided by the California Department of Technology.

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Download Form TECH403 "Freeze Request Information Sheet" - California

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STATE OF CALIFORNIA
CALIFORNIA DEPARTMENT OF TECHNOLOGY
FREEZE REQUEST INFORMATION SHEET
TECH 403 (REV. 09/2014)
The following data is needed in order to analyze potential conflict and impact to the various components which make up your
application environment. Please fill out as much as possible. If you need assistance completing this form, please contact your
CDT
Account
Lead. The freeze request must be completed at least 60 days in advance of potential dates. CDT will make every
attempt to accommodate your request. In some cases, conflicts may exist and your requested dates may need to be altered. For
https://catalog.blogs.ca.gov/preventative-
reference, click on the following link to view CDT's Preventive Maintenance Schedules: (
maintenance-schedule/
).
Customer: Check this box if CDT Maintenance (detailed in the Preventative Maintenance Windows Schedule) is approved to take
place during the requested freeze dates.
Customer Information
CDT Representative
Department
Department Name
Name
CDT Contact Name
Contact
Project or Technical Contact Name
Phone
CDT Contact Phone Number
Phone
Project or Technical Contact Phone #
Email
CDT Contact Email Address
Email
Project or Technical Contact Email Address
Reason for Freeze
(highlight business case) –
Provide a brief narrative describing business reasons for requesting the Freeze.
Applications Affected
List of customer applications affected by this Freeze request.
Freeze Dates/Times
(Use 24hr clock, i.e., 23:00 = 11:00 pm)
Date
Start
Stop
From:
MM/DD/YYYY
Time
Time
To:
MM/DD/YYYY
Time
Time
1
STATE OF CALIFORNIA
CALIFORNIA DEPARTMENT OF TECHNOLOGY
FREEZE REQUEST INFORMATION SHEET
TECH 403 (REV. 09/2014)
The following data is needed in order to analyze potential conflict and impact to the various components which make up your
application environment. Please fill out as much as possible. If you need assistance completing this form, please contact your
CDT
Account
Lead. The freeze request must be completed at least 60 days in advance of potential dates. CDT will make every
attempt to accommodate your request. In some cases, conflicts may exist and your requested dates may need to be altered. For
https://catalog.blogs.ca.gov/preventative-
reference, click on the following link to view CDT's Preventive Maintenance Schedules: (
maintenance-schedule/
).
Customer: Check this box if CDT Maintenance (detailed in the Preventative Maintenance Windows Schedule) is approved to take
place during the requested freeze dates.
Customer Information
CDT Representative
Department
Department Name
Name
CDT Contact Name
Contact
Project or Technical Contact Name
Phone
CDT Contact Phone Number
Phone
Project or Technical Contact Phone #
Email
CDT Contact Email Address
Email
Project or Technical Contact Email Address
Reason for Freeze
(highlight business case) –
Provide a brief narrative describing business reasons for requesting the Freeze.
Applications Affected
List of customer applications affected by this Freeze request.
Freeze Dates/Times
(Use 24hr clock, i.e., 23:00 = 11:00 pm)
Date
Start
Stop
From:
MM/DD/YYYY
Time
Time
To:
MM/DD/YYYY
Time
Time
1
Areas Affected by Freeze
(respond Y or N next to affected areas)
Open Systems/Midrange
Service Area
Comments
Y/N
Linux
Name of platform-specific resources here
Y/N
Solaris
Name of platform-specific resources here
Y/N
AIX
Name of platform-specific resources here
Y/N
Windows
Name of platform-specific resources here
Y/N
Storage-Open Systems
Name of platform-specific resources here
Y/N
Storage-Backup
Name of platform-specific resources here
Y/N
Oracle Server
Name of platform-specific resources here
Y/N
SQL Server
Name of platform-specific resources here
Y/N
DB2 Midrange Server
Name of platform-specific resources here
Y/N
Web Services
Name of platform-specific resources here
Mainframe
Service Area
Comments
Y/N
Mainframe
Name of specific z/OS server(s)/LPAR(S)
Y/N
ADABAS
Name of specific ADABAS region(s)
Y/N
DB2
Name of specific DB2 region(s)
Y/N
IDMS
Name of specific IDMS region(s)
Y/N
CICS
Name of specific CICS region(s)
Y/N
Mainframe Product
Name of any z/OS-specific utilities, tools, support products
Y/N
Storage-Mainframe
Name of specific Storage needs
Network
Service Area
Comments
If yes, provide detail on reference to Customer HQ/IT site connectivity to/from CSGNet
Y/N
HQ/IT Site Connectivity
and/or CGEN. Site information should be listed, if available, or attached ina separate
document.
If yes, provide detail on remote office connectivity to/from any CDT facility, and specific
Y/N
Remote User Site
remote office site information should be listed, if available, or note "All Remote Sites".
Connectivity
If yes, provide detail on Internet connectivity access to CDT-hosted applications/systems
Y/N
Access to Internet
by the public and/or customer access to the Internet during the Freeze period.
If yes, provide detail on connectivity access to one or more CDT z/OS systems/LPARs, as
Y/N
Access to Mainframe
noted above.
If yes, provide detail on the CDT-managed Windows, AIX, Solaris or Linux servers, as
Y/N
Access to Server Environment
noted above (i.e., server names, etc.).
Access to TMS (Tenant
If yes, provide detail on servers in the CDT Tenant Managed Services area, and list
Y/N
Managed Services) Basic
specific racks/cabinets.
Environment
If yes, provide detail on the impacted areas of CDT's CA.Mail system, including OWA,
Y/N
CA Mail
SMTP Relay, BES, Exchange, Rightfax. Any/all needed resources should be noted.
Notes –
General notes on areas not covered above OR more details on items listed above.
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