Form CS-8 "Issue Escalation Matrix" - Pennsylvania

What Is Form CS-8?

This is a legal form that was released by the Pennsylvania Department of Transportation - a government authority operating within Pennsylvania. As of today, no separate filing guidelines for the form are provided by the issuing department.

Form Details:

  • Released on April 1, 2015;
  • The latest edition provided by the Pennsylvania Department of Transportation;
  • Easy to use and ready to print;
  • Quick to customize;
  • Compatible with most PDF-viewing applications;
  • Fill out the form in our online filing application.

Download a fillable version of Form CS-8 by clicking the link below or browse more documents and templates provided by the Pennsylvania Department of Transportation.

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Download Form CS-8 "Issue Escalation Matrix" - Pennsylvania

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CS-8 (4-15)
Issue escalatIon MatrIx
www.dot.state.pa.us
Directions: Use Levels 1-5 to establish a Chain-of-Command for resolving construction issues that occur on the project. The lowest member of
the Chain-of-Command should be listed at Level 1, and the highest member should be listed at Level 5. For example, the Contractor matrix
may include a Foreman at Level 1 and use a Project Manager, Project Superintendent, etc. to complete the proceeding levels. Likewise, the
project inspection staff matrix may include a Transportation Construction Inspector (TCI) at Level 1 and use a TCI Supervisor, TCI Manager, etc.
to complete the proceeding levels. If an issue discovered on the project cannot be resolved at a level, it must immediately be escalated to the
next level. Starting with the day of the discovering, the level capable of resolving the issue must be notified and actively seeking a resolution no
later than the timeframes listed within each step.
ECMS Number: __________
Contractor
Project Inspection Staff
____________________
SR: _______ SEC: ________
Title:
Title:
Level 1
Name:
Name:
Phone:
Phone:
Immediate Response*
Email:
Email:
Title:
Title:
Level 2
Name:
Name:
Phone:
Phone:
1-2 Days*
Email:
Email:
Title:
Title:
Level 3
Name:
Name:
Phone:
Phone:
3-5 Days*
Email:
Email:
Title:
Title:
Level 4
Name:
Name:
Phone:
Phone:
5-10 Days*
Email:
Email:
Title:
Title:
Level 5
Name:
Name:
Phone:
Phone:
10 Days*
Email:
Email:
* Recommended timeframes may be adjusted with Department and Contractor agreement.
District Contact List
Title:
Title:
Name:
Name:
Materials Unit
Phone:
Phone:
Email:
Email:
Title:
Title:
Name:
Name:
Other
Phone:
Phone:
Email:
Email:
CS-8 (4-15)
Issue escalatIon MatrIx
www.dot.state.pa.us
Directions: Use Levels 1-5 to establish a Chain-of-Command for resolving construction issues that occur on the project. The lowest member of
the Chain-of-Command should be listed at Level 1, and the highest member should be listed at Level 5. For example, the Contractor matrix
may include a Foreman at Level 1 and use a Project Manager, Project Superintendent, etc. to complete the proceeding levels. Likewise, the
project inspection staff matrix may include a Transportation Construction Inspector (TCI) at Level 1 and use a TCI Supervisor, TCI Manager, etc.
to complete the proceeding levels. If an issue discovered on the project cannot be resolved at a level, it must immediately be escalated to the
next level. Starting with the day of the discovering, the level capable of resolving the issue must be notified and actively seeking a resolution no
later than the timeframes listed within each step.
ECMS Number: __________
Contractor
Project Inspection Staff
____________________
SR: _______ SEC: ________
Title:
Title:
Level 1
Name:
Name:
Phone:
Phone:
Immediate Response*
Email:
Email:
Title:
Title:
Level 2
Name:
Name:
Phone:
Phone:
1-2 Days*
Email:
Email:
Title:
Title:
Level 3
Name:
Name:
Phone:
Phone:
3-5 Days*
Email:
Email:
Title:
Title:
Level 4
Name:
Name:
Phone:
Phone:
5-10 Days*
Email:
Email:
Title:
Title:
Level 5
Name:
Name:
Phone:
Phone:
10 Days*
Email:
Email:
* Recommended timeframes may be adjusted with Department and Contractor agreement.
District Contact List
Title:
Title:
Name:
Name:
Materials Unit
Phone:
Phone:
Email:
Email:
Title:
Title:
Name:
Name:
Other
Phone:
Phone:
Email:
Email:
Contractor
Project Inspection Staff
Title:
Title:
Level ___
Name:
Name:
Phone:
Phone:
_______________
Email:
Email:
Title:
Title:
Level ___
Name:
Name:
Phone:
Phone:
_______________
Email:
Email:
Title:
Title:
Level ___
Name:
Name:
Phone:
Phone:
_______________
Email:
Email:
Title:
Title:
Level ___
Name:
Name:
Phone:
Phone:
_______________
Email:
Email:
Title:
Title:
Level ___
Name:
Name:
Phone:
Phone:
_______________
Email:
Email:
Title:
Title:
Level ___
Name:
Name:
Phone:
Phone:
_______________
Email:
Email:
Title:
Title:
Level ___
Name:
Name:
Phone:
Phone:
_______________
Email:
Email:
Title:
Title:
Level ___
Name:
Name:
Phone:
Phone:
_______________
Email:
Email:
Title:
Title:
Level ___
Name:
Name:
Phone:
Phone:
_______________
Email:
Email:
Title:
Title:
Level ___
Name:
Name:
Phone:
Phone:
_______________
Email:
Email:
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