Form CI-9 "Unemployment Benefits Rights and Responsibilities (Benefits Rights Information)" - Louisiana

What Is Form CI-9?

This is a legal form that was released by the Louisiana Workforce Commission - a government authority operating within Louisiana. As of today, no separate filing guidelines for the form are provided by the issuing department.

Form Details:

  • Released on October 1, 2017;
  • The latest edition provided by the Louisiana Workforce Commission;
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  • Fill out the form in our online filing application.

Download a printable version of Form CI-9 by clicking the link below or browse more documents and templates provided by the Louisiana Workforce Commission.

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Download Form CI-9 "Unemployment Benefits Rights and Responsibilities (Benefits Rights Information)" - Louisiana

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Rev. 10/2017
Office of Unemployment Insurance Administration
Unemployment Claims Unit
PO Box 94094, Room 386
Baton Rouge, Louisiana 70804-9096
Unemployment Benefits Rights and Responsibilities
(Benefits Rights Information)
INTRODUCTION
You recently filed a claim with the State of Louisiana for unemployment benefits. This
document gives your rights and responsibilities under the Louisiana Employment Security
Law. You must follow the instructions in this document in order to qualify for benefits. Please
read this information carefully.
WHAT YOU MUST DO TO RECEIVE UNEMPLOYMENT BENEFITS
1. You must request payment of unemployment benefits each week either by phone at
866-783-5567 or online through HiRE (Helping Individuals Reach Employment) at
www.louisianaworks.net/HIRE.
Please refer to the “Do You Have Questions?”
section on Page 12 of this document for your designated call-in day.
You must
file for your first payment the Sunday immediately following the date you filed your
claim. If you file your unemployment claim on a Friday or Saturday, you must wait to file
for your first payment the following Tuesday through Friday, after that, file for weekly
benefits on each Sunday or Monday.
Continue to file each week for as long as you do not have a job and are eligible to
claim benefits. You will be claiming benefits for the prior week. If you forget to file on
Sunday or Monday, you may file on any other day of that week. The deadline to claim for
weekly benefits is Fridays at 4:00 p.m., Central Time.
2. If you begin work, you must report ANY earnings for the week you work, even if you’ve
not yet been paid. Include all income, commissions, tips and gratuities. Report the gross
amount before deductions.
If you return to work and start earning more than what you receive in benefits each week,
stop filing. If you are working and earn less than your weekly benefit amount, you may
continue to file. However, you MUST report the gross amount you earned that week, even
if you have not yet been paid.
Each week when you request payment, you will be asked, “Did you work between (date)
and (date).” If you worked on or between those two dates, you must report earnings. If you
do not report your earnings it may result in your unemployment payment being determined
overpaid. Any overpayment of unemployment benefits must be repaid.
3. To be eligible for benefits each week, you MUST be able to go to work each day. If you
Page 1 of 14
CI-9 English
Rev. 10/2017
Office of Unemployment Insurance Administration
Unemployment Claims Unit
PO Box 94094, Room 386
Baton Rouge, Louisiana 70804-9096
Unemployment Benefits Rights and Responsibilities
(Benefits Rights Information)
INTRODUCTION
You recently filed a claim with the State of Louisiana for unemployment benefits. This
document gives your rights and responsibilities under the Louisiana Employment Security
Law. You must follow the instructions in this document in order to qualify for benefits. Please
read this information carefully.
WHAT YOU MUST DO TO RECEIVE UNEMPLOYMENT BENEFITS
1. You must request payment of unemployment benefits each week either by phone at
866-783-5567 or online through HiRE (Helping Individuals Reach Employment) at
www.louisianaworks.net/HIRE.
Please refer to the “Do You Have Questions?”
section on Page 12 of this document for your designated call-in day.
You must
file for your first payment the Sunday immediately following the date you filed your
claim. If you file your unemployment claim on a Friday or Saturday, you must wait to file
for your first payment the following Tuesday through Friday, after that, file for weekly
benefits on each Sunday or Monday.
Continue to file each week for as long as you do not have a job and are eligible to
claim benefits. You will be claiming benefits for the prior week. If you forget to file on
Sunday or Monday, you may file on any other day of that week. The deadline to claim for
weekly benefits is Fridays at 4:00 p.m., Central Time.
2. If you begin work, you must report ANY earnings for the week you work, even if you’ve
not yet been paid. Include all income, commissions, tips and gratuities. Report the gross
amount before deductions.
If you return to work and start earning more than what you receive in benefits each week,
stop filing. If you are working and earn less than your weekly benefit amount, you may
continue to file. However, you MUST report the gross amount you earned that week, even
if you have not yet been paid.
Each week when you request payment, you will be asked, “Did you work between (date)
and (date).” If you worked on or between those two dates, you must report earnings. If you
do not report your earnings it may result in your unemployment payment being determined
overpaid. Any overpayment of unemployment benefits must be repaid.
3. To be eligible for benefits each week, you MUST be able to go to work each day. If you
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CI-9 English
were offered a job today, you must be able to accept. You must look for work by contacting
at least THREE different employers about job openings during EACH week that you claim
benefits. You MUST contact DIFFERENT employers each week. You should keep a list of
your work searches.
You will be aut omatically registered for work in Louisiana when you file your initial claim.
Registering for work gives you access to search our database of jobs. You can search this
database by logging into your HIRE account at www.louisianaworks.net/HIRE. Those who
live out of state are subject ot that state’s laws regarding work registration.
More details on what information to keep about your work searches and the different
requirements for union members can be found in the “Reporting Work Search Contacts”
section later in this document.
4. You must apply for suitable work. The law says that you will be disqualified for benefits if
you do not have a good reason why you do not apply for available, suitable work or accept
suitable work when offered, or return to your usual self employment, if applicable.
5. If you move, YOU MUST TELL US YOUR NEW ADDRESS IMMEDIATELY. Changing
your address with the U.S. Postal Service does NOT change your address with us. You
may change your address online through HiRE at www.louisianaworks.net/HIRE. If you do
not have internet access, you can call us at 866-783-5567. Please refer to the “Do You
Have Questions?” section on Page 12 of this document for your designated
call-in day.
6. Benefits will be paid either by debit card or by direct deposit. Activate your debit card as
soon as you receive it. If you got a debit card from us because of a prior claim, you will use
that card. More information can be found in the “Debit Cards or Direct Deposit” section of
this document.
7. You MUST tell us if you receive or expect to receive ANY money from your employer. This
includes vacation or holiday pay, bonuses, severance pay, separation or dismissal pay,
wages received in lieu of notice, tips, commissions, military retirement pay, workers’
compensation, WARN Act, royalties and any other payment based on your previous work.
If you do not tell us about these payments, you could be disqualified for unemployment
benefits and you will have to pay back any benefits you have received.
TO FILE FOR WEEKLY BENEFITS
You
may
file
your
weekly
claim
for
benefits
online
through
HiRE
at
www.louisianaworks.net/HIRE
or by calling 1-866-783-5567. Please refer to the “Do You
Have Questions?” section on Page 12 of this document for your designated call-in
day. You need to make only one claim each week.
If you file your weekly claim online, you may file on any day of the week following the Saturday
of the week you are claiming. You cannot claim a week before it ends on Saturday at
midnight.
If you file by phone, you may call at any time day or night. You will enter information into the
system by pressing the numbers on a touch-tone telephone. The system will repeat your
answers to the questions and give you a chance to make corrections before continuing. If you
are disconnected or if you hang up before the system tells you that your claim has been
accepted, you will have to call again to file that weekly claim.
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CI-9 English
On your first call, you will be asked to create a Personal Identification Number (PIN). Do not
forget your PIN. You will need it each time you use “Easy Call.”
Warning: Your PIN has the same legal authority as your signature. Protect your PIN. Do not
give it to anyone. If you believe someone knows your PIN or has accessed your claim,
immediately call 1-866-783-5567.
“Easy Call” Option 1: Filing for Weekly Benefits
You will be asked nine questions about the week you are claiming. You will always be
claiming the week ending the Saturday before your call. Answer each question Yes or No by
pressing 1 or 9 or by saying “One” or “Nine. Be sure to listen to the entire question before
answering. Note: These same questions, in slightly different order and wording, are
asked if you are filing for weekly benefits online through HiRE.
REPORTING EARNINGS
Louisiana Employment Security Law requires that you report your gross earnings (before
deductions) in the week worked if you claim that week, even if you have not yet been paid.
Failure to report your earnings could result in overpayment of benefits, which you will
be required to repay. Worse, a determination that you committed fraud could lead to an
investigation and criminal charges.
The LWC uses various ways and multiple sources to check if someone who gets
unemployment benefits is working. Louisiana has a computerized cross-match system that
checks Social Security numbers against other states’ records of wages to detect fraudulent
claims. Your employment and earnings information may be used in data verification
cross-match resources to determine eligibility and/or proper payment of unemployment
benefits.
Question 1: Did you work during this week? If you did, you will be asked to list the gross
dollar amount of wages earned only, followed by the pound sign (#).
Question 2: Did you begin receiving a veteran’s administration allowance, an employer
pension, or any other pension during this week, excluding Social Security benefits?
Question 3: Did you receive or apply for workers’ compensation during this week?
Question 4: Did you receive a vacation or severance payment during this week?
Question 5:
Did you receive a bonus payment during this week, excluding any incentive
payments or safety awards?
Question 6: Did you receive any holiday pay during this week?
Question 7: Did you refuse work during this week?
Question 8: Did you begin attending school or a training program during this week? This
does NOT include online courses or nigh classes.
Question 9: Were you able, available, and looking for work during this week?
WORK SEARCH CONTACTS
At the end of the nine questions, you will be asked for the names of the three different
employers you contacted for work, and the dates of the contacts. You should keep a record of
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CI-9 English
your work searches, including the employer’s name, address (mailing, web, or email), phone
number, date of contact, person contacted, method of contact and results. Please have this
information available when filing for your weekly benefits. See the “Reporting Work Search
Contacts” section in this document for more information.
“Easy Call” Option 2 - 6: Other Information
Other information is available through “Easy Call” including the processing of your most recent
benefit payment, the status of your appeal, the location of your local Business & Career
Solutions Center (Job Center), and the amount of unemployment benefits paid to you during a
tax year.
REPORTING WORK SEARCH CONTACTS
You must actively look for work. To meet this requirement, you may be required to have an
Eligibility Review and Re-employment Assistance Plan and you MUST contact at least three
different employers about job opportunities during each week that you claim benefits. You
MUST contact DIFFERENT employers each week.
You should keep a record of your work searches, including the employer’s name, address
(mailing, web, or email), phone number, date of contact, person contacted, method of contact
and results.
If you are a member in good standing with a recognized craft union and continue to be
available to your union for referrals to jobs, you must satisfy the work search requirement by
reporting to your union hall at least once each week and securing a union officer’s signed
statement. If your home is more than 20 miles round trip from your union hall, you should call
the union hall at least once each week. You should keep a record of the call, including the
name of the person contacted, date, and time of the call.
If you are on temporary layoff from your regular employer, with a definite return date for this
employer (within a six-week period), you will have satisfied the work search requirement if you
hold yourself available for re-employment at your last pace of employment.
ELIGIBILITY REVIEW AND RE-EMPLOYMENT ASSISTANCE PLAN
Periodically during your benefit year, you will be advised to report to your nearest Business &
Career Solutions Center for an eligibility review or to participate in re-employment assistance
activities. This is to ensure that you are taking steps to get another job. Failure to report as
instructed can result in a denial of benefits.
TRAVEL
If you travel from place to place in search of work, you may continue to file for benefits online
through HiRE at
www.louisianaworks.net/HIRE
or by using the “Easy Call” system. You
must be able to work, available for work, and actively seeking work while traveling. If you
move to a new location, you must notify this agency to change your address, as soon as
possible. Review the “Changing Your Address” section earlier in this document for more
information.
KEEPING RECORDS
It is your responsibility to keep accurate records of the weeks you claim, payments you
receive, wages you earn and work search contacts you make. When you inquire about your
claim, we will be better able to assist you if you keep accurate records.
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CI-9 English
CHANGING YOUR ADDRESS
If you move, YOU MUST TELL US YOUR NEW ADDRESS IMMEDIATELY. Changing your
address with the U.S. Postal Service does NOT change your address with us. You may
change your address online through HIRE at www.louisianaworks.net/HIRE. If you do not have
internet access, you can call us at 1-866-783-5567. Please refer to the “Do You Have
Questions?” section on Page 12 of this document for your designated call-in day.
GENERAL ELIGIBILITY
Unemployment insurance is funded by a tax on employers. You do not pay anything for
unemployment insurance while you are working. Unemployment insurance is for individuals
who earn wages from an employer who is required by law to pay the unemployment insurance
tax. It does not include self-employment. Any employer that you worked for in the past 18
months is notified immediately when you file for unemployment benefits. Your employer(s) tell
us why you are no longer working for them (for example: laid-off, quit, discharged/fired, etc.)
The reason why you left that employer(s) could make a difference to your claim. See the
“Nonmonetary Issues – Disqualification” section later in this document for more information.
To be eligible for unemployment benefits, you must meet the following requirements:
a) You must no longer be working through no fault of your own OR your work hours MUST
have been reduced. If you quit or were fired, you may not be eligible for benefits. You may
be eligible if you are working less than full-time and earning less than what you would
receive in weekly unemployment benefits. You MUST report ANY earnings for the week
you work, even if you’ve not yet been paid. Include all income, commissions, tips and
gratuities. Report the gross amount before deductions.
During your benefit year, you may be required to report to your nearest Business & Career
(b)
Solutions Center to participate in reemployment assistance activities The goal of these
activities is to help you become reemployed. Failure to report as instructed may result in a
denial of benefits.
You must file a weekly claim to receive benefits. You can file online through HiRE at
(c)
www.louisianaworks.net/HIRE
or by phone at 866-783-5567. Please refer to the “Do
You Have Questions?” section on Page 12 of this document for your designated
call-in day. Continue to file for each week as long you do not have a job. You cannot be
paid for any week(s) that you do not claim.
(d) You must be able to go to work each day. If you are sick, in the hospital or otherwise
unable to work even one day of a week, you cannot claim benefits for that week.
When you are able to work each day again, you will need to reopen your claim.
See the “New/Additional/Reopened Claims” section later in this document for more
information.
(e) You must be available for full-time work. If you were offered a job today, you must be able
to accept. If there is any time that you cannot accept work, it is your responsibility to tell us.
(f) You must actively look for work by contacting at least THREE different employers about job
openings during EACH week that you claim benefits. You MUST contact DIFFERENT
employers each week. You should keep a list of your work searches, including the
employer’s name, address (mailing, web, or email), phone number, date of contact, person
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CI-9 English