Form COM3688 "Real Estate Complaint Form" - Ohio

What Is Form COM3688?

This is a legal form that was released by the Ohio Department of Commerce - a government authority operating within Ohio. As of today, no separate filing guidelines for the form are provided by the issuing department.

Form Details:

  • Released on March 1, 2016;
  • The latest edition provided by the Ohio Department of Commerce;
  • Easy to use and ready to print;
  • Quick to customize;
  • Compatible with most PDF-viewing applications;
  • Fill out the form in our online filing application.

Download a fillable version of Form COM3688 by clicking the link below or browse more documents and templates provided by the Ohio Department of Commerce.

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Download Form COM3688 "Real Estate Complaint Form" - Ohio

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Please visit our website at
www.com.ohio.gov/real
614|466-4100
Fax: 614|644-0584
TTY/TDD: 800|750-0750
Anne M. Petit, Superintendent
REAL ESTATE COMPLAINT FORM
The Ohio Division of Real Estate & Professional Licensing (“Division”) serves as Ohio’s licensor and regulator of real estate
brokers and real estate salespersons. In its role as regulator, the Division accepts complaints filed against licensed real estate
brokers, real estate salespersons, foreign (outside of Ohio) real estate dealers, foreign real estate salespersons, and unlicensed
persons acting as real estate brokers and salespersons. The Division does not regulate condo associations, homebuilders,
contractors, mortgage companies, home inspectors, escrow agents, or title companies.
The Division does not have authority to interpret, enforce, or cancel contracts, award damages to a complainant, order the
return of monies, or resolve commission disputes between licensees. Any action seeking to recover monetary damages should
be initiated in a court of law. Do not delay any civil action you might be considering in the matter. Additionally, the Division
cannot provide legal advice or act as attorney for any party.
Complaints may be mailed to the Division using the standard form below. Complaints may be submitted via email if the
complaint form is completed, signed, and attached; generic email complaints will not be accepted. Copies (not originals) of all
documents concerning the complaint should be included when filing a complaint via mail or email. For example, please attach
purchase contracts/written agreements, lease agreement, etc.
COMPLAINT FORM INSTRUCTIONS
1. Please fill in the form completely - type or print with blue or black ink. Sign the bottom of the form.
2. Furnish copies, not originals, of all transaction documents (i.e. agency disclosures, contracts, HUD Statement).
3. If you file a complaint, you should be willing to appear as a witness and testify under oath about the allegations.
4. Both you and the licensee(s) have an opportunity to participate in mediation to resolve differences. Mediation is
confidential, completely voluntary, and is a shorter process compared to a formal investigation.
5. All complaints must be delivered to: Ohio Division of Real Estate and Professional Licensing, Enforcement
Section, 77 S. High St., 20th Floor, Columbus, OH 43215-6133 or emailed to webreal@com.state.oh.us.
COMPLAINTANT INFORMATION (Identifies you as the Complainant)
FIRST NAME
M.I.
LAST NAME
HOME ADDRESS
HOME PHONE
CITY
STATE
ZIP CODE
BUSINESS ADDRESS
BUSINESS PHONE
CITY
STATE
ZIP CODE
EMAIL ADDRESS
MOBILE PHONE
NOTE: This complaint will become public record. A copy will be given to the party against whom the complaint is filed. A person who files a complaint should be willing
to appear as a witness, be sworn to testify, and be cross-examined concerning the allegations made in the complaint.
COM 3688 (Rev. 3/2016)
Page 1 of 4
Please visit our website at
www.com.ohio.gov/real
614|466-4100
Fax: 614|644-0584
TTY/TDD: 800|750-0750
Anne M. Petit, Superintendent
REAL ESTATE COMPLAINT FORM
The Ohio Division of Real Estate & Professional Licensing (“Division”) serves as Ohio’s licensor and regulator of real estate
brokers and real estate salespersons. In its role as regulator, the Division accepts complaints filed against licensed real estate
brokers, real estate salespersons, foreign (outside of Ohio) real estate dealers, foreign real estate salespersons, and unlicensed
persons acting as real estate brokers and salespersons. The Division does not regulate condo associations, homebuilders,
contractors, mortgage companies, home inspectors, escrow agents, or title companies.
The Division does not have authority to interpret, enforce, or cancel contracts, award damages to a complainant, order the
return of monies, or resolve commission disputes between licensees. Any action seeking to recover monetary damages should
be initiated in a court of law. Do not delay any civil action you might be considering in the matter. Additionally, the Division
cannot provide legal advice or act as attorney for any party.
Complaints may be mailed to the Division using the standard form below. Complaints may be submitted via email if the
complaint form is completed, signed, and attached; generic email complaints will not be accepted. Copies (not originals) of all
documents concerning the complaint should be included when filing a complaint via mail or email. For example, please attach
purchase contracts/written agreements, lease agreement, etc.
COMPLAINT FORM INSTRUCTIONS
1. Please fill in the form completely - type or print with blue or black ink. Sign the bottom of the form.
2. Furnish copies, not originals, of all transaction documents (i.e. agency disclosures, contracts, HUD Statement).
3. If you file a complaint, you should be willing to appear as a witness and testify under oath about the allegations.
4. Both you and the licensee(s) have an opportunity to participate in mediation to resolve differences. Mediation is
confidential, completely voluntary, and is a shorter process compared to a formal investigation.
5. All complaints must be delivered to: Ohio Division of Real Estate and Professional Licensing, Enforcement
Section, 77 S. High St., 20th Floor, Columbus, OH 43215-6133 or emailed to webreal@com.state.oh.us.
COMPLAINTANT INFORMATION (Identifies you as the Complainant)
FIRST NAME
M.I.
LAST NAME
HOME ADDRESS
HOME PHONE
CITY
STATE
ZIP CODE
BUSINESS ADDRESS
BUSINESS PHONE
CITY
STATE
ZIP CODE
EMAIL ADDRESS
MOBILE PHONE
NOTE: This complaint will become public record. A copy will be given to the party against whom the complaint is filed. A person who files a complaint should be willing
to appear as a witness, be sworn to testify, and be cross-examined concerning the allegations made in the complaint.
COM 3688 (Rev. 3/2016)
Page 1 of 4
PERSON(S) COMPLAINED AGAINST
LICENSEE OR UNLICENSED PERSON #1
FIRST NAME
LAST NAME
COMPANY NAME
COMPANY ADDRESS
PHONE
CITY
STATE
ZIP CODE
EMAIL ADDRESS
LICENSEE OR UNLICENSED PERSON #2
FIRST NAME
LAST NAME
COMPANY NAME
COMPANY ADDRESS
PHONE
CITY
STATE
ZIP CODE
EMAIL ADDRESS
SUBJECT PROPERTY INFORMATION
ADDRESS
DATE(S) OF TRANSACTION(S)
CITY
STATE
ZIP CODE
 YES
 NO
Are you interested in participating in a mediation meeting?
 NO
Do you have any relevant written documents pertaining to the transaction?
YES
(listing agreement, agency disclosure forms, etc.) IMPORTANT: Please enclose copies – DO NOT SEND ORIGINALS
 NO
Were you a party to the transaction?
YES
If no, please explain your relationship:
 NO
Have you consulted or hired an attorney regarding your complaint?
HIRED
CONSULTED
If yes, please complete the information below:
ATTORNEY INFORMATION:
FIRST NAME
M.I.
LAST NAME
LAW FIRM NAME
BUSINESS ADDRESS
BUSINESS PHONE
CITY
STATE
ZIP CODE
This Complaint involves the same related matter which are the subject of a :
Civil lawsuit
Criminal case
Board of Realtor’s case
Please attach any and all copies of paperwork regarding the above checked items.
Page 2 of 4
 NO
Are there witnesses to this transaction other than you?
YES
If yes, please furnish the information below.
WITNESS INFORMATION:
FIRST NAME
M.I.
LAST NAME
ADDRESS
PHONE
CITY
STATE
ZIP CODE
FIRST NAME
M.I.
LAST NAME
ADDRESS
PHONE
CITY
STATE
ZIP CODE
FIRST NAME
M.I.
LAST NAME
ADDRESS
PHONE
CITY
STATE
ZIP CODE
 NO
Have you previously notified the person against whom the complaint is made?
YES
 WRITTEN
If yes, how were they notified?
ORAL
What was their response?:
NATURE OF THE COMPLAINT (check all that apply)
The individual I am complaining about:
Won’t release a deposit / earnest money.
Didn’t give me copies of paperwork I signed or requested.
Has been convicted of a crime.
Has lied to me about this transaction.
Threatened me with a lawsuit.
Discriminated against me or members of my family.
Demands a commission they didn’t earn.
Didn’t inform me they owned the property I bought.
Promised something not in the contract.
Didn’t deliver my offer / present me an offer. (Timely)
My agent wasn’t loyal to me or my interests.
Changed a form or document without my permission.
Did not disclose problems with the property.
Tried to sell my property without my consent.
Won’t pay my commission.
Didn’t put in writing when my listing ended.
Did not provide a Consumer Guide to Agency.
Acted as an agent, but has no license.
Did not provide an Agency Disclosure form.
Owes money out of a final court judgment.
Didn’t follow my instructions.
Did not tell me they had a relationship with the other party.
This list does not represent every possible violation. Please give the details of your complaint on the next page.
Page 3 of 4
COMPLAINT DESCRIPTION
Briefly give the full details of your complaint. PLEASE TYPE or PRINT LEGIBLY
Attach additional sheets if necessary.
COMPLAINTANT AFFIRMATION
I certify that to the best of my knowledge, all information supplied by me is true. I recognize that the Division will serve only as
facilitator to try to resolve this matter and cannot represent me in any legal proceedings.
SIGNATURE(S) OF COMPLAINTANT(S)
DATE
NOTICE: Ohio Revised Code Section 4763.11(G)(1) requires disciplinary action against any licensee or certificate holder who makes a false statement or provides false
information on any form to this Division. Further, Ohio Revised Code Section 2921.13 makes a person providing a false statement to a government official or public agency
subject to criminal sanctions.
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