"Information Technology Strategic Plan (2017-2020)"

Information Technology Strategic Plan (2017-2020) is a 32-page legal document that was released by the U.S. Department of Health and Human Services and used nation-wide.

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U.S. Department of Health & Human Services
FY 2017 - 2020
U.S. Department of Health & Human Services
FY 2017 - 2020
Contents
CIO Cover Letter............................................................................................................................................ ii
CIO Council Endorsement ............................................................................................................................. 1
Introduction ............................................................................................................................................. 2
HHS Strategic Goals................................................................................................................................... 2
IT Mission Statement ................................................................................................................................ 4
IT Vision Statement................................................................................................................................... 4
IT Principles ............................................................................................................................................... 4
HHS Mission Needs for IT.......................................................................................................................... 4
IT Strategic Goals and Objectives .................................................................................................... 6
Goal 1: IT Workforce ......................................................................................................................... 6
Goal 2: Cybersec urity and Privacy ............................................................................................... 9
Goal 3: Shar ed Services .................................................................................................................. 12
Goal 4: I nter operability and Usability ...................................................................................... 15
Goal 5: IT Management .................................................................................................................. 18
Implementing the HHS IT Str ategic Plan ...................................................................................... 21
Appendices.................................................................................................................................................. 22
Appendix A: IPT Membership ................................................................................................................. 22
Appendix B: IT Strategic Plan Development Process .............................................................................. 23
Appendix C: Environmental Drivers ........................................................................................................ 24
Appendix D: Technology Trends and Enablers ....................................................................................... 25
Appendix E: HHS IT Strategy Overview ................................................................................................... 27
Page i
CIO Cover Letter
It is my pleasure to share with you the Department of Health and Human Services (HHS) Information Technology
(IT) Strategic Plan, 2017-2020. This replaces the HHS IRM Plan, 2014-2018 and is the first IT plan since the
enactment of the Federal Information Technology Acquisition Reform Act (FITARA).
The HHS IT Strategic Plan represents a collaborative effort across the Department to ensure that we realize the
full benefits of IT. The plan articulates the primary role of the Operating Divisions (OpDivs) investing and
managing IT and recognizes the important coordinating and oversight roles required of the Department Office of
the Chief Information Officer (OCIO). This plan was developed through powerful collaboration between all levels
of OCIO and the CIO Council, whose members represent the IT communities of every HHS Division. As a result of
that collaboration, the HHS IT Strategic Plan serves as the enterprise roadmap for the HHS IT community.
As new technologies continue to emerge at a rapid pace, opportunities to improve mission-focused activities will
emerge. New capabilities, including Application Programming Interfaces (APIs) and open source frameworks to
support data exchange and business intelligence, “big data,” and the “Internet of Things,” manifest themselves
in cloud-based Electronic Health Records, Telemedicine, Remote Patient Monitoring, and Wearable Technology.
Modernizing core systems at HHS increasingly relies on these new digital technologies, fundamentally changing
the way that information is created, preserved, and shared in more user-friendly and accessible ways.
Therefore, this plan includes an assessment of where the Department stands with its use and management of IT
and outlines a vision for how IT will improve the Department at the end of the four-year planning period. It
identifies five strategic goals and related initiatives that will help move the Department forward in its
stewardship of IT for:
1. IT Workforce
4. Interoperability and Usability
2. Cybersecurity and Privacy
5. IT Management
3. Shared Services
Information technology is a catalyst for successful delivery of HHS’ missions throughout our Department. With
over $11 billion in IT spending annually, a strategic vision of how HHS will deliver IT to enable mission programs,
grants, and other goods and services is crucial. This IT Strategic Plan serves as a roadmap, outlining several steps
we are taking to improve performance and ensure effective implementation of HHS IT.
/Beth Anne Killoran/
Beth Anne Killoran
Department of Health and Human Services (HHS)
Chief Information Officer
Page ii
CIO Council Endorsement
This plan has been developed with input and endorsement from across the Department of Health and
Human Services (HHS) and its Operating Divisions (OpDivs). The following Chief Information Officers
(CIOs) have endorsed this plan and have committed to operationalizing the plan within their OpDivs.
/Nancy Eickelmann/
/Todd Simpson/
Nancy Eickelmann
Todd Simpson
Administration for Children and Families
Food and Drug Administration
(ACF)
(FDA)
Chief Information Officer (Acting)
Chief Information Officer
/J. Scott Cory/
/Adriane Burton/
Scott Cory
Adriane Burton
Administration for Community Living
Health Resources and Services Administration
(ACL)
(HRSA)
Chief Information Officer
Chief Information Officer
/Jay Toven/
/Mark Rives/
Jay Toven
Mark Rives
Agency for Healthcare Research and Quality
Indian Health Service
(AHRQ)
(IHS)
Chief Information Officer (Acting)
Chief Information Officer
/James Seligman/
/Andrea T. Norris/
James Seligman
Andrea Norris
Centers for Disease Control and Prevention
National Institutes of Health
(CDC)
(NIH)
Chief Information Officer
Chief Information Officer
/George C. Hoffmann/
/James Blagaich/
George Hoffmann
James Blagaich
Centers for Medicare & Medicaid Services
Substance Abuse and Mental Health Services
(CMS)
Administration (SAMHSA)
Chief Information Officer (Acting)
Chief Information Officer
Page 1
Introduction
The Department of Health and Human Services (HHS) Strategic Plan outlines the mission of the
Department to “/enhance the health and well-being of Americans by providing for effective health and
human services and by fostering sound, sustained advances in the sciences underlying medicine, public
health, and social services.” Cascading from relevant HHS Strategic Plan objectives, this HHS IT Strategic
Plan, 2017-2020, outlines the Department’s efforts to improve information technology (IT) in support of
this mission. This document highlights the linkage between HHS IT strategy and its organizational
strategy, outlines some of the drivers and factors shaping IT strategy for HHS, and provides an overview
of five IT strategic goals and related objectives. Each one of the goal descriptions includes a table that
maps how the strategies support the objectives under each goal. The strategy concludes with a high-
level overview of how the Department will bring this plan to fruition through tactical planning,
implementation and performance measurement.
HHS Strategic Goals
The HHS Strategic Plan FY, 2014-2018 articulates the overarching mission goals for the Department.
Within the broader Department strategic plan, the role of IT is clearly identified as a critical element to
enhance and support the mission of HHS. The HHS Strategic Plan, FY 2014-2018 goals are as follows:
STRATEGIC GOAL 1: STRENGTHEN HEALTH CARE. HHS is responsible to ensure improved access,
affordability, and quality in health care.
IT Implications of Strategic Goal 1
– HHS utilizes technology that supports a wide
range of mission activities either directly or through its partners such as states and
grantees in order to:
Ensure affordable health coverage of all Americans;
Promote food and drug quality and safety;
Support research; and
Provide and coordinate healthcare and human services—prevention,
primary care, and social services, both ancillary and critical.
Implementation of critical HHS programs requires extensive coordination of
information sharing across the Department, with other Federal agencies and State
governments, and the utilization of innovative health IT.
STRATEGIC GOAL 2: ADVANCE SCIENTIFIC KNOWLEDGE AND INNOVATION. HHS is developing
innovative, knowledge-based approaches to address a variety of health and human services
challenges. Objective 2 under this goal reads, “Improve
laboratory, surveillance, and
epidemiology capacity.” HHS focuses on promising strategies with the potential to yield positive
results from public investments, including using technology
to improve collaboration,
modernizing the regulatory approval process, and expanding behavioral research.
Page 2