Behavioral Health Home Consumer Satisfaction Survey - Connecticut

Behavioral Health Home Consumer Satisfaction Survey is a legal document that was released by the Connecticut Department of Mental Health & Addiction Services - a government authority operating within Connecticut.

FAQ

Q: What is the Behavioral Health Home Consumer Satisfaction Survey?
A: The Behavioral Health Home Consumer Satisfaction Survey is a survey conducted in Connecticut to gauge the satisfaction of consumers receiving behavioral health services.

Q: Who conducts the survey?
A: The survey is conducted by the Connecticut Department of Mental Health and Addiction Services.

Q: Who is the survey targeted towards?
A: The survey is targeted towards consumers who are receiving behavioral health services.

Q: What is the purpose of the survey?
A: The purpose of the survey is to assess the satisfaction of consumers with the quality and effectiveness of the behavioral health services they receive.

Q: How is the survey administered?
A: The survey is administered either in person or by telephone.

Q: What kind of questions are included in the survey?
A: The survey includes questions about the consumer's satisfaction with various aspects of their care, such as access to services, communication with providers, and overall satisfaction.

Q: How are the survey results used?
A: The survey results are used to inform the improvement of behavioral health services and to identify areas where changes may be needed.

Q: Is participation in the survey voluntary?
A: Participation in the survey is voluntary, and consumers have the option to decline or discontinue participation at any time.

Q: Are the survey responses confidential?
A: Yes, the survey responses are kept confidential and individual responses are not shared with anyone.