"Factory Scheduled Maintenance Program Checklist Template - Volvo"

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VOLVO COMPLIMENTARY
FACTORY SCHEDULED MAINTENANCE PROGRAM
COVERED ITEMS QUICK REFERENCE GUIDE
Volvo Complimentary
Factory Scheduled Maintenance
Volvo Warranty Coverage
Coverage Period
3 years or 36,000 miles
4 years or 50,000 miles
Scheduled maintenance services
Yes
No
Engine oil and filter, replace
Yes*
No
Cabin air filter, replace
Yes*
No
Adding fluids
Yes
No
Brake pads
Yes**
Yes***
Wiper blades
Yes**
Yes***
Brake rotors
No
Yes***
Adjustments
No
Yes***
Headlamps, wheel alignment,
No
Yes***
tire balancing, sunroof adjustment
Bulbs
No
Yes
Shock absorbers
No
Yes***
Exhaust system
No
Yes****
Tires
No
No*****
Worn upholstery, carpeting,
No
No
interior components
Towing – Covered by the Volvo On Call™ program. Please refer to the Volvo On Call™ owner’s guide.
* Replacement at intervals specified in the Volvo Warranty and Maintenance Records Information Booklet.
** Included in the Volvo Optional Factory Scheduled Maintenance Upgrade Program options.
*** Covered by the 1 year / 12,000 mile adjustment period only for wear. Manufacturing defects covered for
4 years or 50,000 miles.
**** Catalytic converter is included in the emissions system warranty. Please refer to the Volvo Warranty and Maintenance
Records Information booklet for details.
***** Tires warranted by individual tire manufacturers. Please refer to the tire manufacturer warranty booklets in the owner’s
Warranty Information Packet.
Part No. WTY5741109
Printed in U.S.A.
Each recommended service must be performed
Items Not Covered:
within 1,500 miles of the normal service interval
• Wear items outlined on page 41 of the
listed in the Warranty and Maintenance Records
Warranty and Maintenance Records Information
Information booklet. Volvo owners will be
manual.
responsible for maintenance costs when mileage
• Damage to the vehicle resulting from normal
precedes or exceeds the recommended interval by
wear and tear or abuse.
1,500 miles. Service intervals missed by the owner
• Vehicles severely damaged and/or declared to
will not be performed. Authorized Volvo retailers
be a total loss by an insurer.
will perform the service that is appropriate for the
• Severe operating conditions requiring additional
mileage or age of the vehicle. Volvo recommends
services.
that you bring your vehicle in for service at least
• Customer requested services or Volvo retailer
once a year regardless of mileage.
suggested services not specified in the Volvo
Warranty and Maintenance Records Information
Optional Program Upgrades
booklet.
Volvo owners may have the opportunity to
The Volvo Complimentary Factory Scheduled
purchase program upgrades for additional
Maintenance Program is transferred automatically
coverage. Please contact your authorized Volvo
to subsequent owners of the vehicle within the
retailer for more information.
program period.
VOLVO COMPLIMENTARY
FACTORY SCHEDULED MAINTENANCE PROGRAM
COVERED ITEMS QUICK REFERENCE GUIDE
Volvo Complimentary
Factory Scheduled Maintenance
Volvo Warranty Coverage
Coverage Period
3 years or 36,000 miles
4 years or 50,000 miles
Scheduled maintenance services
Yes
No
Engine oil and filter, replace
Yes*
No
Cabin air filter, replace
Yes*
No
Adding fluids
Yes
No
Brake pads
Yes**
Yes***
Wiper blades
Yes**
Yes***
Brake rotors
No
Yes***
Adjustments
No
Yes***
Headlamps, wheel alignment,
No
Yes***
tire balancing, sunroof adjustment
Bulbs
No
Yes
Shock absorbers
No
Yes***
Exhaust system
No
Yes****
Tires
No
No*****
Worn upholstery, carpeting,
No
No
interior components
Towing – Covered by the Volvo On Call™ program. Please refer to the Volvo On Call™ owner’s guide.
* Replacement at intervals specified in the Volvo Warranty and Maintenance Records Information Booklet.
** Included in the Volvo Optional Factory Scheduled Maintenance Upgrade Program options.
*** Covered by the 1 year / 12,000 mile adjustment period only for wear. Manufacturing defects covered for
4 years or 50,000 miles.
**** Catalytic converter is included in the emissions system warranty. Please refer to the Volvo Warranty and Maintenance
Records Information booklet for details.
***** Tires warranted by individual tire manufacturers. Please refer to the tire manufacturer warranty booklets in the owner’s
Warranty Information Packet.
Part No. WTY5741109
Printed in U.S.A.
Each recommended service must be performed
Items Not Covered:
within 1,500 miles of the normal service interval
• Wear items outlined on page 41 of the
listed in the Warranty and Maintenance Records
Warranty and Maintenance Records Information
Information booklet. Volvo owners will be
manual.
responsible for maintenance costs when mileage
• Damage to the vehicle resulting from normal
precedes or exceeds the recommended interval by
wear and tear or abuse.
1,500 miles. Service intervals missed by the owner
• Vehicles severely damaged and/or declared to
will not be performed. Authorized Volvo retailers
be a total loss by an insurer.
will perform the service that is appropriate for the
• Severe operating conditions requiring additional
mileage or age of the vehicle. Volvo recommends
services.
that you bring your vehicle in for service at least
• Customer requested services or Volvo retailer
once a year regardless of mileage.
suggested services not specified in the Volvo
Warranty and Maintenance Records Information
Optional Program Upgrades
booklet.
Volvo owners may have the opportunity to
The Volvo Complimentary Factory Scheduled
purchase program upgrades for additional
Maintenance Program is transferred automatically
coverage. Please contact your authorized Volvo
to subsequent owners of the vehicle within the
retailer for more information.
program period.
VOLVO COMPLIMENTARY
FACTORY SCHEDULED MAINTENANCE PROGRAM
These regularly scheduled maintenance service
Volvo is not only committed to caring for your car,
but to helping ensure you and your family’s well
checks performed by your authorized Volvo retailer,
being. To further enhance the Volvo ownership
will help ensure trouble free operation of your Volvo
experience, your new Volvo includes the Volvo
vehicle.
Complimentary Factory Scheduled Maintenance
Through the Volvo Complimentary FSM program,
(FSM) Program. This maintenance program is
your Volvo retailer may be authorized** to perform
designed to complement your Volvo warranty and
functional or performance enhancements through
will help ensure trouble free operation of your Volvo
software upgrades. This will keep your Volvo up to
vehicle.
the latest recommended standards.
The Volvo Complimentary Factory Scheduled
The Volvo Complimentary FSM program is
Maintenance program offers:
honored at any authorized Volvo retailer in the
• scheduled maintenance coverage for the first
United States. Coverage begins with the date the
3 years or up to 36,000 miles*
vehicle is delivered to the original purchaser or the
• the first four regularly scheduled maintenance
original lessee, or on the date the vehicle is placed
services at 7,500, 15,000, 22,500 and 30,000
miles
in service as a “demonstrator. ” This program is
• covers all 2011 model year Volvo vehicles sold
associated with the vehicle and cannot be
new to a retail customer and registered in the
transferred to another vehicle.
U.S. by an authorized Volvo retailer
*
Volvo recommends that you bring your vehicle in for
service at least once a year regardless of mileage. In
We care for you and your safety; therefore, in
such cases Volvo will cover the recommended services
addition to normal service and inspection items
at 1 per year for the first 4 years.
listed below, the Volvo Complimentary Factory
**
Scheduled Maintenance Program includes a
At the discretion of Volvo Cars of North America, LLC.,
applicable software upgrades may be downloaded to
diagnostic check of passive and active safety
your vehicle.
systems. Also included in your scheduled
Volvo reserves the right to make changes to or terminate
maintenance service is a systems check of the
this program at any time.
on-board computer monitoring functions.
First Service: 7,500 MILES
Second Service: 15,000 MILES
Check on-board diagnostic system
Check on-board diagnostic system
Engine oil and filter replace
Engine oil and filter replace
Reset Service Reminder Indicator (SRI)
Reset Service Reminder Indicator (SRI)
Check / adjust engine coolant, power steering* and
Check / adjust engine coolant, power steering* and
washer fluid levels
washer fluid levels
Check all wiper blades
Visual inspection of bevel gear (all wheel drive
Check brake fluid level
models only)
Check brake pads
Replace cabin air filter***
Check tire pressure, wear and condition**
Inspect convertible hardtop (C70 only)
Clean inside of windshield in front of camera
Clean inside of windshield in front of camera
(vehicles with camera for collision warning)
(vehicles with camera for collision warning)
Check / adjust parking brake
*
No power steering fluid check on S40, V50, C70 and
Check all wiper blades
C30 models.
Check brake fluid level
** Check spare tire pressure every two years.
Check brake pads
Check tire pressure, wear and condition**
*
No power steering fluid check on S40, V50, C70 and
C30 models.
**
Check spare tire pressure every two years.
***
Recommended to replace at least once a year or more
often in heavy traffic or dirty/dusty areas.
Third Service: 22,500 MILES
Fourth Service: 30,000 MILES
Check on-board diagnostic system
Check on-board diagnostic system
Replace engine oil and filter
Engine oil and filter replace
Reset Service Reminder Indicator (SRI)
Reset Service Reminder Indicator (SRI)
Check / adjust engine coolant, power steering* and
Check fuel and brake lines/hoses for damage or leaks
washer fluid levels
Check / adjust engine coolant, power steering* and
Check all wiper blades
washer fluid levels
Check brake fluid level
Check battery fluid level and mounting (check more
Check brake pads
frequently when driving in severe climates)
Check tire pressure, wear and condition**
Visual inspection of bevel gear (all wheel drive models
Clean inside of windshield in front of camera
only)
(vehicles with camera for collision warning)
Replace cabin air filter***
*
No power steering fluid check on S40, V50, C70 and
Inspect convertible hardtop (C70 only)
C30 models.
Clean inside of windshield in front of camera
**
(vehicles with camera for collision warning)
Check spare tire pressure every two years.
Check / adjust parking brake
Check all wiper blades
Please refer to your Warranty and
Check brake fluid level
Maintenance Records Information
Check brake pads
booklet for complete service maintenance
Check tire pressure, wear and condition**
information including service interval
*
No power steering fluid check on S40, V50, C70 and
details for optional FSM upgrade
C30 models.
programs. See your Volvo retailer for
**
Check spare tire pressure every 2 years.
additional information.
*** Recommended to replace at least once a year or more
often in heavy traffic or dirty/dusty areas.
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