"Vehicle Maintenance Schedule Template - Ford Motor Company"

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General maintenance information
Vehicle Identification Number:
Owner name:
Address:
Phone:
Selling dealer name:
Address:
Phone:
Your satisfaction is our #1 goal. If you have questions or concerns about your vehicle, we
suggest you follow these steps:
1. Contact your Sales Representative or Service Advisor at your selling/servicing
dealership.
2. If the inquiry or concern remains unresolved, contact the Sales Manager or Service
Manager at the dealership.
3. If the inquiry or concern cannot be resolved at the dealership level, please contact the
Ford Customer Assistance Center.
In the US, contact:
Ford Motor Company
Customer Assistance Center
300 Renaissance Center
P.O. Box 43360
Detroit, Michigan 48243
1-800-392-3673 (FORD)
TDD for the hearing impaired: 1-800-232-5952
In Canada, contact:
Customer Assistance Center
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-565-3673 (FORD)
Outside the US or Canada, contact:
Ford Motor Company
Worldwide Export Operations
1555 Fairlane Drive
Allen Park, Michigan 48101 U.S.A.
Telephone: (313) 594-4857
Fax: (313) 390-0804
1
General maintenance information
Vehicle Identification Number:
Owner name:
Address:
Phone:
Selling dealer name:
Address:
Phone:
Your satisfaction is our #1 goal. If you have questions or concerns about your vehicle, we
suggest you follow these steps:
1. Contact your Sales Representative or Service Advisor at your selling/servicing
dealership.
2. If the inquiry or concern remains unresolved, contact the Sales Manager or Service
Manager at the dealership.
3. If the inquiry or concern cannot be resolved at the dealership level, please contact the
Ford Customer Assistance Center.
In the US, contact:
Ford Motor Company
Customer Assistance Center
300 Renaissance Center
P.O. Box 43360
Detroit, Michigan 48243
1-800-392-3673 (FORD)
TDD for the hearing impaired: 1-800-232-5952
In Canada, contact:
Customer Assistance Center
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-565-3673 (FORD)
Outside the US or Canada, contact:
Ford Motor Company
Worldwide Export Operations
1555 Fairlane Drive
Allen Park, Michigan 48101 U.S.A.
Telephone: (313) 594-4857
Fax: (313) 390-0804
1
Table of contents
General maintenance information
3
Normal schedule
5
Severe duty schedule
13
Owner maintenance checks
25
2
General maintenance information
GENERAL MAINTENANCE INFORMATION
The required scheduled maintenance services listed in this guide are
considered essential to the proper operation, safety and performance of
your Ford Motor Company vehicle. We recommend that you also perform
the Owner Maintenance Checks listed. These services are matters of
day-to-day care that are also important to the proper operation of your
vehicle. The recommended lubricants, fluids and service parts
conforming to Ford Specifications are available from your Ford or
Lincoln-Mercury dealer.
This guide gives you a place to record the services that are performed on
your vehicle so that you can keep a record of when parts should be
checked or replaced. Give your “Service Guide” to your Ford or
Lincoln-Mercury service manager.
Maintenance: An investment
Maintenance is an investment that will pay dividends in the form of
improved reliability, durability and resale value.
To assure the durability of your vehicle and its emission control systems,
it is necessary that scheduled maintenance be performed at the
designated intervals.
Ford strongly recommends the use of genuine Ford replacement parts. If
other than Ford or Motorcraft parts or Ford authorized remanufactured
parts are used for maintenance replacements or for the service of
components affecting emission control, the non-Ford parts should be
equivalent to genuine Ford Motor Company parts in performance and
durability. It is the owner’s responsibility to determine the equivalency of
such parts. Please consult your “Warranty Guide” for complete warranty
information.
NO COST PCV VALVE REPLACEMENT
The PCV valve is a critical emission component. Your dealer will replace
the valve at no cost at 96,000 kilometers (60,000 miles), except in
Canada and California.
PRE-DELIVERY SERVICE CHECK
Pre-Delivery Service Inspection Completed
3
General maintenance information
DEALER AUTHORIZATION
Date:
Mileage:
WHAT MAINTENANCE SCHEDULE DO YOU FOLLOW?
Normal Schedule
Follow the Normal Schedule for most normal everyday driving
conditions.
Severe Duty Schedule
Follow the Severe Duty Schedule if your driving habits FREQUENTLY
include one or more of the following conditions:
Towing a trailer or using a car-top carrier.
Operating in severe dust conditions.
Extensive idling, such as police, taxi or door-to-door delivery service.
Short trips of less than 16 km (10 miles) when outside temperatures
remain below -18°C (0°F).
4
Normal schedule
Items for Emission Control Service are shown in italics.
For items marked with a number in parethenses such as (1), see
footnote at the end of this section.
8,000 KILOMETERS (5,000 MILES)
Change engine oil and replace oil filter.
Rotate tires and adjust air pressure.
DEALER AUTHORIZATION
Date:
Mileage:
16,000 KILOMETERS (10,000 MILES)
Change engine oil and replace oil filter.
DEALER AUTHORIZATION
Date:
Mileage:
24,000 KILOMETERS (15,000 MILES)
Change engine oil and replace oil filter.
Inspect engine cooling system, hoses, and clamps; check coolant
strength every 24,000 km (15,000 miles) or 12 months.
Rotate tires and adjust air pressure.
DEALER AUTHORIZATION
Date:
Mileage:
32,000 KILOMETERS (20,000 MILES)
Change engine oil and replace oil filter.
5