Software Problem Report Template

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Software Problem Report Template
This section provides a sample template for reporting software problems that are discovered
during the course of performing the test cases detailed in this document.
SOFTWARE PROBLEM REPORT
Problem Report ID ________
PROGRAM _________________________ RELEASE ________
VERSION _________
REPORT TYPE
SEVERITY
ATTACHMENTS:
Yes
No
Coding Error
Documentation
Fatal
If yes, list attachments
Design Error
Hardware
Serious
Suggestion
Query
Minor
PROBLEM SUMMARY
CAN YOU REPRODUCE THE PROBLEM? (Y/N) ___
PROBLEM AND HOW TO REPRODUCE IT
SUGGESTED FIX (optional)
REPORTED BY _________________________
DATE __/__/__
Items Below Are For Use Only By the Development Team
FUNCTIONAL AREA
ASSIGNED TO
COMMENTS
STATUS:
PRIORITY
Open
Closed
High
Medium
Low
RESOLUTION:
RESOLUTION VERSION NO: ___________
Pending
Deferred
Withdrawn by reporter
Fixed
As designed
Need more info
Irreproducible
Can’t be fixed
Disagree with suggestion
RESOLVED BY
DATE __/__/__
RESOLUTION TESTED BY
DATE __/__/__
TREAT AS DEFERRED:
Yes
No
Guide to Preparing the System Test Specification Document
1
Software Problem Report Template
This section provides a sample template for reporting software problems that are discovered
during the course of performing the test cases detailed in this document.
SOFTWARE PROBLEM REPORT
Problem Report ID ________
PROGRAM _________________________ RELEASE ________
VERSION _________
REPORT TYPE
SEVERITY
ATTACHMENTS:
Yes
No
Coding Error
Documentation
Fatal
If yes, list attachments
Design Error
Hardware
Serious
Suggestion
Query
Minor
PROBLEM SUMMARY
CAN YOU REPRODUCE THE PROBLEM? (Y/N) ___
PROBLEM AND HOW TO REPRODUCE IT
SUGGESTED FIX (optional)
REPORTED BY _________________________
DATE __/__/__
Items Below Are For Use Only By the Development Team
FUNCTIONAL AREA
ASSIGNED TO
COMMENTS
STATUS:
PRIORITY
Open
Closed
High
Medium
Low
RESOLUTION:
RESOLUTION VERSION NO: ___________
Pending
Deferred
Withdrawn by reporter
Fixed
As designed
Need more info
Irreproducible
Can’t be fixed
Disagree with suggestion
RESOLVED BY
DATE __/__/__
RESOLUTION TESTED BY
DATE __/__/__
TREAT AS DEFERRED:
Yes
No
Guide to Preparing the System Test Specification Document
1

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