Request for Arbitration - Automobile Dispute Settlement Program - Connecticut

Request for Arbitration - Automobile Dispute Settlement Program is a legal document that was released by the Connecticut State Department of Consumer Protection - a government authority operating within Connecticut.

FAQ

Q: What is the Automobile Dispute Settlement Program?
A: The Automobile Dispute Settlement Program is a program designed to help resolve disputes between consumers and automobile manufacturers in Connecticut.

Q: What is a Request for Arbitration?
A: A Request for Arbitration is a formal request made by a consumer to have their dispute with an automobile manufacturer resolved through the arbitration process.

Q: Who can file a Request for Arbitration?
A: Any consumer who has a dispute with an automobile manufacturer can file a Request for Arbitration.

Q: What types of disputes can be resolved through the program?
A: The program can help resolve disputes related to the purchase or lease of a new or used automobile, including issues with warranty coverage, repairs, and vehicle performance.

Q: How does the arbitration process work?
A: Once a consumer files a Request for Arbitration, a neutral arbitrator will review the case and make a decision based on the evidence and arguments presented by both parties.

Q: Is the decision of the arbitrator legally binding?
A: Yes, the decision of the arbitrator is legally binding on both the consumer and the automobile manufacturer.

Q: Are there any fees associated with filing a Request for Arbitration?
A: Yes, there is a filing fee that must be paid to initiate the arbitration process.

Q: How long does the arbitration process take?
A: The length of the arbitration process can vary depending on the complexity of the case, but it generally takes several months to reach a decision.

Q: What happens if the consumer disagrees with the arbitration decision?
A: If the consumer disagrees with the arbitration decision, they have the option to pursue legal action in court.

Q: How can I file a Request for Arbitration?
A: To file a Request for Arbitration, you can contact the Connecticut Department of Consumer Protection, which administers the program, for more information and assistance.