"Used Car Consumer Bill of Rights" - New York City

Used Car Consumer Bill of Rights is a legal document that was released by the New York City Department of Consumer Affairs - a government authority operating within New York City.

Form Details:

  • Released on June 1, 2018;
  • The latest edition currently provided by the New York City Department of Consumer Affairs;
  • Ready to use and print;
  • Easy to customize;
  • Compatible with most PDF-viewing applications;
  • Fill out the form in our online filing application.

Download a printable version of the form by clicking the link below or browse more documents and templates provided by the New York City Department of Consumer Affairs.

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Download "Used Car Consumer Bill of Rights" - New York City

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Used Car
Consumer Bill of Rights
Buying a used car can be one of the largest financial commitments you make. Used car dealers must post this
Used Car Consumer Bill of Rights and give you a copy before you sign a sales contract. The Consumer Bill
of Rights must be provided to you in the language in which you negotiated the contract if a translated version
is available on the Department of Consumer Affairs (DCA) website at nyc.gov/dca. Take the time to read and
understand the Consumer Bill of Rights before you sign that you received it.
Your Rights
You have the right to buy a car at the price advertised.
1
Used car dealers must display prices on cars. A used car dealer may not sell you a car at a price that is
more than the price advertised, quoted, or posted on the car. The dealership cannot increase the price
of the car because you do not finance the car with the dealership.
2
You have the right to know the details of your financing agreement before you sign anything.
You have the right to decline financing or a loan arranged by a used car dealer.
3
You can pay cash or seek financing from another lender.
You have the right to written disclosures about important terms of your financing contract.
4
Federal law requires that you get written disclosure of terms such as your annual percentage rate (APR),
the amount of money you have agreed to finance, and the total amount you will have to pay to
completely satisfy the terms of the financing contract.
Under NYC law, the dealership must disclose the lowest APR offered to you by any financing company
for a loan with the same term, number of payments, collateral, and down payment. The dealership
must also disclose any fees the dealer is charging you for financing. These disclosures must be in the
language in which you negotiated the contract, provided DCA has made these disclosures available in
such language.
You have the right to the Federal Trade Commission (FTC) Buyer’s Guide for any used car and,
5
where applicable, a written New York State Lemon Law warranty.
The Buyer’s Guide gives important information about the car and warranty and must be posted on
each car.
Under the New York State Lemon Law, used car dealers must provide written warranties on used cars that
are primarily for personal or household use, cost more than $1,500, and have fewer than 100,000 miles.
The warranty covers the engine, transmission, drive axle, brakes, radiator, steering, and alternator.
Never buy a car “as is.”
Read both the Buyer’s Guide and warranty closely before you buy.
You have the right to refuse add-ons.
6
The dealership cannot require you to buy any add-ons as a condition of buying or financing the car at
an offered price.
You have the right to get the price of each add-on in writing.
7
The dealership must give you, in writing, the itemized price of each add-on product and/or service,
including the monthly and total price of financing with and without each product and/or service.
You have the right to be offered a cancellation option.
8
Dealers must offer you a contract cancellation option, which allows you to cancel the contract within
two (2) weekdays. This option gives you time to review the contract and any financing agreement away
from the dealership. You will not be able to take the car home, but if you are trading in a car and pay
the necessary fee, you will be able to use the trade-in during the cancellation period. The contract
cancellation option must be given to you in the language in which you negotiated the contract.
Learn more about the contract cancellation option at nyc.gov/dca.
Continued >
Used Car
Consumer Bill of Rights
Buying a used car can be one of the largest financial commitments you make. Used car dealers must post this
Used Car Consumer Bill of Rights and give you a copy before you sign a sales contract. The Consumer Bill
of Rights must be provided to you in the language in which you negotiated the contract if a translated version
is available on the Department of Consumer Affairs (DCA) website at nyc.gov/dca. Take the time to read and
understand the Consumer Bill of Rights before you sign that you received it.
Your Rights
You have the right to buy a car at the price advertised.
1
Used car dealers must display prices on cars. A used car dealer may not sell you a car at a price that is
more than the price advertised, quoted, or posted on the car. The dealership cannot increase the price
of the car because you do not finance the car with the dealership.
2
You have the right to know the details of your financing agreement before you sign anything.
You have the right to decline financing or a loan arranged by a used car dealer.
3
You can pay cash or seek financing from another lender.
You have the right to written disclosures about important terms of your financing contract.
4
Federal law requires that you get written disclosure of terms such as your annual percentage rate (APR),
the amount of money you have agreed to finance, and the total amount you will have to pay to
completely satisfy the terms of the financing contract.
Under NYC law, the dealership must disclose the lowest APR offered to you by any financing company
for a loan with the same term, number of payments, collateral, and down payment. The dealership
must also disclose any fees the dealer is charging you for financing. These disclosures must be in the
language in which you negotiated the contract, provided DCA has made these disclosures available in
such language.
You have the right to the Federal Trade Commission (FTC) Buyer’s Guide for any used car and,
5
where applicable, a written New York State Lemon Law warranty.
The Buyer’s Guide gives important information about the car and warranty and must be posted on
each car.
Under the New York State Lemon Law, used car dealers must provide written warranties on used cars that
are primarily for personal or household use, cost more than $1,500, and have fewer than 100,000 miles.
The warranty covers the engine, transmission, drive axle, brakes, radiator, steering, and alternator.
Never buy a car “as is.”
Read both the Buyer’s Guide and warranty closely before you buy.
You have the right to refuse add-ons.
6
The dealership cannot require you to buy any add-ons as a condition of buying or financing the car at
an offered price.
You have the right to get the price of each add-on in writing.
7
The dealership must give you, in writing, the itemized price of each add-on product and/or service,
including the monthly and total price of financing with and without each product and/or service.
You have the right to be offered a cancellation option.
8
Dealers must offer you a contract cancellation option, which allows you to cancel the contract within
two (2) weekdays. This option gives you time to review the contract and any financing agreement away
from the dealership. You will not be able to take the car home, but if you are trading in a car and pay
the necessary fee, you will be able to use the trade-in during the cancellation period. The contract
cancellation option must be given to you in the language in which you negotiated the contract.
Learn more about the contract cancellation option at nyc.gov/dca.
Continued >
You have the right to be free from discrimination when you apply for credit.
9
Credit discrimination on the basis of race, color, religion, national origin, sex, marital status, age, or use
of public assistance is illegal under federal law.
You have the right to file a complaint.
10
You can file a complaint against a used car dealer, regardless of your immigration status. Used car
dealers must have a Department of Consumer Affairs (DCA) license in order to operate. You can call 311
to be transferred to DCA to check a dealership’s license status and complaint history. If you believe a
used car dealer has violated your rights or taken advantage of you, file a complaint at nyc.gov/dca or
contact 311 (212-NEW-YORK outside NYC).
Consumer Initials or Signature
Consumer
Affairs
The NYC Department of Consumer Affairs (DCA) protects and enhances the daily economic lives
Bill de Blasio
Lorelei Salas
of New Yorkers to create thriving communities.
Mayor
Commissioner
06/2018
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