A Customer Complaint Form is a form that should be filled in by a customer to describe their complaint about the product purchased or service rendered. This form should be submitted to the manufacturer or seller of these goods or services.
The reasons for the customer complaint may be the following: unsatisfying quality of the purchased goods, the occurrence of functional problems and malfunctions, or pricing issues. Some companies establish a standard Customer Service Complaint Form, which they provide to their customers to fill in.
The information collected using this form allows the company to analyze consumer complaints, get actual feedback on the company's performance, identify competitive advantages and disadvantages, improve the quality of goods or services, customer support, and service education programs.
A Customer Complaint Form template can be downloaded below, or you can make your own using our online form builder.
Pressing the PRINT button will only print the current page. Download the document to your desktop, tablet or smartphone to be able to print it out in full.